Reviews
Write a reviewHonest, fair, good value!
Purchased a car from Scott, not fancy, but good value for the money, honest and fair. Scott stood behind the car even after the sale. Easy to deal with, no added fees. I'd go back and buy again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good quality cars ar fair prices
I have bought 4 or 5 cars so far from Naylors. Most of them had an "R" title, which did not matter to me because they were repaired correctly and I got them at a really good price. They have all been reliable and if I ever have a problem, I just stop by and thye will gladly look at it.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Service Plus
Scott was patient and concerned and professional. I got a CarFax report on the car I bought and there was a small discrepancy on the mileage which turned out to be the fault of someone who wrote down the mileage incorrectly when the vehicle was transferred from NJ. Everyone who has seen my car loves it. It has low mileage AND a low price. I will not only send friends to Scott, I'll send family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fair Deals
I've purchased three cars from the Naylor brothers since 2006 and feel as though I got a good deal each time. The brothers are friendly and the autos they've sold me have been "good working cars." I use Naylor's as my commuter car resource and have recommended them to several of my friends in the past. I highly recommend...
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor Rating
Scott Naylor called me after I contacted his dealership through cars.com. I asked him about a Toyota Tacoma pickup I was interested in. He told me the truck had only one owner. I followed up by getting a CarFax report and learned that the truck had three (3) owners, the first of which was a corporation. In addition, the truck has an odometer inconsistency. It seems as if Mr. Naylor is not familiar with CarFax reports and that he fabricated a false history.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not only is Bill NOT a customer,he has never even set foot on my place.The NON-customer leaves negative comments because he cannot decipher an alleged history report.Even though I explained this imaginary non-issue to BILL,he did not bother to retract his groundless comments.