Wakefield Auto Gallery

Alan Salesman was very nice knowledgeable and helpful. I am so pleased with my purchase of a Jeep Wrangler. The owner Richard was very forthcoming with the vehicle information that he put me at ease. I would recommend this establishment to anyone looking for a nice vehicle and honest sales people.

Our deal was pending the 2 hours it would take me to run home to get some documents I didn't think to bring. He said he had to run out to get his dealer plate so I can test drive it. I told him I was ready to leave with a new car that day. My title and cash in hand for trade. I darted back home, filled put the credit link he sent me and gathered paperwork within 15 minutes. I made it back to his lot and he acted like he never met me before. He said he was on the phone and would be with me shortly. Then asked if I filled the credit app. I said yes with all my paperwork and he previously recorded my info and my DL. He had just taken a deposit on the car we were preparing for me. He later said "sorry bud, business is business" and then listed low end excuses why he didn't tell the caller the sell was already pending. I told him he knew it was a Dirtbag move. Then I told him to enjoy his no-spine, no communication sell and the weekend. He kept emphasizing how honest he is with everyone and went on to pull such a move. Total dirt-bag move.

JD was extremely rude and unprofessional. I ended up walking out and scheduling an appointment when he wasn’t working. Spoke with Alex and he was equally unhelpful and sleazy. They were very defensive when I said I would have a mechanic look at the car. Really high dealers fees that no one could explain exactly what they covered. All around a bad experience. Stay clear of these bozos.

Alex was very friendly and knowledgeable. He made the whole car buying experience simple and painless. Highly recommend Wakefield Auto Gallery.

We are in the process of buying our 3rd car from Wakefield Auto Gallery. Alex has always been extremely helpful and straight forward to deal with. I highly recommend anyone looking to buy a used car to check out Wakefield Auto Gallery.

The staff at Wakefield Auto Gallery were fantastic to deal with. I truly appreciate their no pressure sales approach. The lot was filled with upscale, high quality, used vehicles. Each vehicle was stunning! If you are in the market for a quality used vehicle this is the place to go. I absolutely love the 2015 Toyota Tacoma I bought. In fact, Danny the manager made sure of that.

LAZY CROOKS. This place is an absolute joke I wouldn’t recommend them on anyone. They keep promising pick up days for your car and never meet them. Over a week since I actually purchased the car and I’m picking up today after they knew I urgently needed the car and he agreed for me to pick up in 2 days. I had to do their job and keep calling the bank to get updates on what is going on. They purposely ignore the phone calls that are ringing, I have to call 8 times in a row to get an answer? JD (salesperson) is BEYOND lazy and doesn’t want to do his job (he is the only salesperson). Alex who seems to run everything is a crook trying to do anything to save a sale. The owner refused to comp $300 for this extreme delay, which means he is a crook as well because my car was overpriced and they refused to lower their listed price. Meanwhile none of them are checking on the status with the bank nor RMV, I AM. NEVER IN MY LIFE SEEN A CAR DEALER TAKE THIS LONG TO RELEASE A CAR. and I better not start experiencing issues with the car because better business bureau will be reported to. I also signed for a certain mileage, I pick up the car and it is 200 miles higher since the last time I saw it days prior.

Horrible experience. Sold me a car for 15k that can't even pass inspection! Has been nothing but unprofessional and rude. I will be contacting Fox 25 and the Better Business Bureau. BUYER BEWARE!!!!!!

My daughter found a car she wanted to check out at Wakefield Auto Gallery. We live in Maine and I really didn’t want to go that far, but she was having trouble finding what she wanted. Her and I went down and I was surprised to see how many nice cars they had! She ended up getting the car, and at the same time I was thinking to trade my Pilot in. We looked on their website and found a car I really liked and ended up trading mine in and getting it. The only reason I didn’t give them 5 stars is because my daughter had trouble with her car and the mechanic(s) couldn’t find anything. My husband was persistent and then they found the problem and fixed it. All was good then. The salesmen are very nice and not pushy, which is something we appreciated.

Dealt with JD, he was very responsive & professional! He answered all of my questions & when we came to pick up the car, it was ready & waiting, & pristine. Alex was also great with my mom who the car was actually being purchased for. Overall, nice experience!!