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City Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (157 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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City Auto Sales, Hueytown

The folks at City Auto know cars. That's what makes the difference. The cars are in good shape and they're priced accurately. Austin Freeman was a pleasure to work with. Overall we had a terrific experience. Next time we need a vehicle we'll be headed to City Auto first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experience and we appreciate your feedback.

Amazing Team Effort

One of the best, from start to finish, car buying place of all. From texting me to communicate, no hassle, no pressure and it was like talking with friends. Teamwork at City Auto was great, if one had to step away, another took care of us. Very fast process and fair pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your review and are glad we could make your experience an easy and enjoyable one.

Awesome!!

They gave me a great price on what I wanted, I had both kiddos with me and they accommodated me in every way possible, Austin sold me my vehicle and I HIGHLY recommend him! He was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your review and are glad we could make your experience an easy and enjoyable one.

THE BEST EVER

I have shopped at several different dealerships and here I found my exactly what I wanted at the price affordable for me. I am so thankful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experience and we appreciate your feedback.

Easy to deal with

City Auto Sales provided great service when I went to them to trade-in my vehicle. We spoke over the phone first, and once I arrived they stayed consistent to what was discussed via phone. I would recommend City Auto Sales to anyone looking for a good deal on a vehicle along with good service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experience and we appreciate your feedback.

Pleasant!

Got a wonderful trade-in deal when we walked in the door! Was able to get our payment where we needed it! Great service and honest. We will be back. Thanks Austin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We hope you are enjoying your new vehicle and we appreciate your great feedback.

Satisfied Customer

This is my second purchase from city auto..pleased with dealership and would recommend to anyone..my sales rep made me feel as if i was important to him..i would buy all my cars from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your review and are glad we could make your experience an easy and enjoyable one.

The Easy Way!

After trying to sell my truck myself with no luck, I contacted my buddy Austin Freeman at City Auto Sales, he told me let's do it the easy way. They bought my truck and also sold me the truck I wanted in a matter of minutes! Very pleased with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your review and are glad we could make your experience an easy and enjoyable one.

Amazing experience

Awesome experience was in and out. Austin freeman is the man to see. Thanks for all your help. Will recommend y'all to everyone. Thanks again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is great to hear you enjoyed working with Austin and we appreciate your feedback. Thank you for choosing our dealership!

Great guys !!

Thanks to Austin Kurt and Keith for finding me the perfect ride and putting up with me for a year until I made my mind up ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your review and are glad we could make your experience an easy and enjoyable one.