Reviews
I was searching recently for a Honda Accord for my 20
I was searching recently for a Honda Accord for my 20 year old granddaughter. I started my search at cars.com. Within a few minutes I was able to get a sense of the price range for a good used Accord. I spotted a 2017 Honda Accord with 67,000 miles at Crafts Motors in Lisbon, Maine. Most of the other vehicles had over 100,000 miles. I called the dealership and spoke to Mike Storm. He gave me a brief history of the car. We were able to test drive the car later the same day. Three days later one of his drivers met me at an independent auto repair shop. They gave the car a clean bill of health. My granddaughter purchased the car later that same day at a very competitive price. I highly recommend doing business with Mike Storm and his team mates at Crafts Motors!
I was searching recently for a Honda Accord for my 20
I was searching recently for a Honda Accord for my 20 year old granddaughter. I started my search at cars.com. Within a few minutes I was able to get a sense of the price range for a good used Accord. I spotted a 2017 Honda Accord with 67,000 miles at Crafts Motors in Lisbon, Maine. Most of the other vehicles had over 100,000 miles. I called the dealership and spoke to Mike Storm. He gave me a brief history of the car. We were able to test drive the car later the same day. Three days later one of his drivers met me at an independent auto repair shop. They gave the car a clean bill of health. My granddaughter purchased the car later that same day at a very competitive price. I highly recommend doing business with Mike Storm and his team mates at Crafts Motors!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a 2019 chevy silverado .
Bought a 2019 chevy silverado . Had a nice experience. They made it easy with good service . Very quick at the sale and having it ready to bring home . Thank you
Bought a 2019 chevy silverado .
Bought a 2019 chevy silverado . Had a nice experience. They made it easy with good service . Very quick at the sale and having it ready to bring home . Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just had a fantastic transaction with mike down to Crafts
Just had a fantastic transaction with mike down to Crafts this past weekend. He was very straightforward and got me into the vehicle I wanted and at a price I could afford. If you are looking for a great, local dealer who will work for you and not try to push a sale on you, head on down to Crafts and ask for Mike!
Just had a fantastic transaction with mike down to Crafts
Just had a fantastic transaction with mike down to Crafts this past weekend. He was very straightforward and got me into the vehicle I wanted and at a price I could afford. If you are looking for a great, local dealer who will work for you and not try to push a sale on you, head on down to Crafts and ask for Mike!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Pete! It was a pleasure working with you throughout the purchase of your new 4Runner! We hope you enjoy it and look forward to working with you in the future!
Bought a truck from them with a hydraulic suspension,
Bought a truck from them with a hydraulic suspension, brought it back and forth several times to be fixed. Had to get a supervisor to try and fix the problem, was told it was fixed and a week later truck wouldn’t go back up to drive level. This time brought it to a Ram dealer just to figure out the parts craft said they fixed were indeed needing to be replaced. New leveling sensor and had to remove moisture from nitrogen system and refill, all which crafts had said they fixed just a week or so before. We tried going with crafts since we bought the truck from them but surely they did not know what they were doing nor did they try to point us in a direction to get our problem fixed. I understand not everyone is perfect but if you say you have fixed something, I indeed think it should be fixed and if you can’t or don’t know how to, it would have been respectful to say we can’t seem to figure it out so we didn’t keep on thinking the truck was fixed then braking down and needing it towed.
Bought a truck from them with a hydraulic suspension,
Bought a truck from them with a hydraulic suspension, brought it back and forth several times to be fixed. Had to get a supervisor to try and fix the problem, was told it was fixed and a week later truck wouldn’t go back up to drive level. This time brought it to a Ram dealer just to figure out the parts craft said they fixed were indeed needing to be replaced. New leveling sensor and had to remove moisture from nitrogen system and refill, all which crafts had said they fixed just a week or so before. We tried going with crafts since we bought the truck from them but surely they did not know what they were doing nor did they try to point us in a direction to get our problem fixed. I understand not everyone is perfect but if you say you have fixed something, I indeed think it should be fixed and if you can’t or don’t know how to, it would have been respectful to say we can’t seem to figure it out so we didn’t keep on thinking the truck was fixed then braking down and needing it towed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealing with Crafts was a pleasure.
Dealing with Crafts was a pleasure. Dan H was our salesman and made the process painless ! By far the best car buying experience we have had EVER. FRIENDLY and helpful staff and beautiful, affordable cars! Thank You, Dan Pulkkinen
Dealing with Crafts was a pleasure.
Dealing with Crafts was a pleasure. Dan H was our salesman and made the process painless ! By far the best car buying experience we have had EVER. FRIENDLY and helpful staff and beautiful, affordable cars! Thank You, Dan Pulkkinen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a fabulous car buying experience!
What a fabulous car buying experience! Dan was absolutely awesome to work with. I worked with him via text over a period of about 12 days and he was incredibly helpful and informative. He answered all my questions, helped me get quality financing and was extremely responsive throughout the process. I picked up my 2014 Toyota Venza the other day and Dan had everything ready to go making my experience smooth and timely. Also, a shout out to the service department who made sure my car was seviced and cleaned to perfection. Fell in love with this car at first sight! I highly recommend Crafts Cars and Dan. By far my absolute best car buying experience in my life, and I'm 59!
What a fabulous car buying experience!
What a fabulous car buying experience! Dan was absolutely awesome to work with. I worked with him via text over a period of about 12 days and he was incredibly helpful and informative. He answered all my questions, helped me get quality financing and was extremely responsive throughout the process. I picked up my 2014 Toyota Venza the other day and Dan had everything ready to go making my experience smooth and timely. Also, a shout out to the service department who made sure my car was seviced and cleaned to perfection. Fell in love with this car at first sight! I highly recommend Crafts Cars and Dan. By far my absolute best car buying experience in my life, and I'm 59!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing people to work with!
Amazing people to work with! Mike went above and beyond for me! Highly recommend this dealership.
Amazing people to work with!
Amazing people to work with! Mike went above and beyond for me! Highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
We just purchased a 2017 Honda Pilot from Crafts Cars. Dan didn't pressure us at all and was very friendly and helpful as was the other staff. Carin, the business manager was great too, she got us financing with the best interest rate and explained every form we signed. Would highly recommend. Thank you.
Great Experience
We just purchased a 2017 Honda Pilot from Crafts Cars. Dan didn't pressure us at all and was very friendly and helpful as was the other staff. Carin, the business manager was great too, she got us financing with the best interest rate and explained every form we signed. Would highly recommend. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend
Great place to do business. Dan was very responsive to emails, and when I got to the dealership, very friendly. It was a very pleasant buying experience, low pressure and informative. I would definitely recommend checking them out if you’re looking for a good used car.
Highly recommend
Great place to do business. Dan was very responsive to emails, and when I got to the dealership, very friendly. It was a very pleasant buying experience, low pressure and informative. I would definitely recommend checking them out if you’re looking for a good used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a very pleasant experience dealing with Crafts
It was a very pleasant experience dealing with Crafts Cars. Very nice people and no pressure sales.
It was a very pleasant experience dealing with Crafts
It was a very pleasant experience dealing with Crafts Cars. Very nice people and no pressure sales.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car