Reviews
Worst experience ever in my life.
Worst experience ever in my life. Do not recommend this location to anyone. Go to chapel hill location
Worst experience ever in my life.
Worst experience ever in my life. Do not recommend this location to anyone. Go to chapel hill location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We have not had any trouble with our.
We have not had any trouble with our. We think the problem was taken care of and we thank you.
We have not had any trouble with our.
We have not had any trouble with our. We think the problem was taken care of and we thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Didn't feel pressured at all, went in hoping for a used
Didn't feel pressured at all, went in hoping for a used vehicle and came out with a new 2025 Tucson instead. Very pleased with the outcome.
Didn't feel pressured at all, went in hoping for a used
Didn't feel pressured at all, went in hoping for a used vehicle and came out with a new 2025 Tucson instead. Very pleased with the outcome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The experience was good but now I'm vents are not working
The experience was good but now I'm vents are not working and they were working before I took my car in
The experience was good but now I'm vents are not working
The experience was good but now I'm vents are not working and they were working before I took my car in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The experience was good but now I'm vents are not working
The experience was good but now I'm vents are not working and they were working before I took my car in
The experience was good but now I'm vents are not working
The experience was good but now I'm vents are not working and they were working before I took my car in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Courteous and respectful greeting, nice waiting area with
Courteous and respectful greeting, nice waiting area with fast WiFi, and I liked the periodic updates via text
Courteous and respectful greeting, nice waiting area with
Courteous and respectful greeting, nice waiting area with fast WiFi, and I liked the periodic updates via text
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is our second time purchasing a vehicle from Phil
This is our second time purchasing a vehicle from Phil Long Hyundai, and once again, the experience was nothing short of outstanding. The timing of our purchase couldn't have been worse, yet the entire team made it feel effortless and enjoyable from start to finish. We initially had our eyes on the 2026 Palisade Hybrid Calligraphy, and although the price gave us pause, Levi went above and beyond. He introduced us to the Santa Fe Hybrid and encouraged us to take it home overnight. That gesture alone speaks volumes about the dealership's confidence and customer-first mindset. Getting to truly live with the vehicle--testing its comfort, tech, and impressive hybrid system that delivered over 40 MPG combined--was a game-changer. When we returned the next day, Levi offered us a test drive in the new Palisade Hybrid, and within minutes, we knew it was the one. The craftsmanship, comfort, and technology rival luxury models like the Audi Q7 and BMW X7--yet at a fraction of the cost, and with over 30 MPG combined. Levi was phenomenal throughout--knowledgeable, patient, and never pushy. He let us steer the process at our own pace and made sure every question was answered. Hannah, our Finance Officer, was equally impressive--professional, efficient, and kind. She made the entire transaction smooth, fast (under an hour!), and free of the typical high-pressure tactics you find elsewhere. Phil Long Hyundai continues to set the standard for what a car-buying experience should be--transparent, enjoyable, and built on trust. Levi and Hannah, thank you both for redefining customer service. This is hands-down one of the best Hyundai dealerships in the state of Colorado.
This is our second time purchasing a vehicle from Phil
This is our second time purchasing a vehicle from Phil Long Hyundai, and once again, the experience was nothing short of outstanding. The timing of our purchase couldn't have been worse, yet the entire team made it feel effortless and enjoyable from start to finish. We initially had our eyes on the 2026 Palisade Hybrid Calligraphy, and although the price gave us pause, Levi went above and beyond. He introduced us to the Santa Fe Hybrid and encouraged us to take it home overnight. That gesture alone speaks volumes about the dealership's confidence and customer-first mindset. Getting to truly live with the vehicle--testing its comfort, tech, and impressive hybrid system that delivered over 40 MPG combined--was a game-changer. When we returned the next day, Levi offered us a test drive in the new Palisade Hybrid, and within minutes, we knew it was the one. The craftsmanship, comfort, and technology rival luxury models like the Audi Q7 and BMW X7--yet at a fraction of the cost, and with over 30 MPG combined. Levi was phenomenal throughout--knowledgeable, patient, and never pushy. He let us steer the process at our own pace and made sure every question was answered. Hannah, our Finance Officer, was equally impressive--professional, efficient, and kind. She made the entire transaction smooth, fast (under an hour!), and free of the typical high-pressure tactics you find elsewhere. Phil Long Hyundai continues to set the standard for what a car-buying experience should be--transparent, enjoyable, and built on trust. Levi and Hannah, thank you both for redefining customer service. This is hands-down one of the best Hyundai dealerships in the state of Colorado.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! It's great to hear that our team's friendliness and commitment to excellence for customer satisfaction stood out! Our sales and management teams take great care in making sure each customer has the same comfort and peace of mind with each purchase! Congratulations! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!
Very helpful, answered all my questions, went above and
Very helpful, answered all my questions, went above and beyond! Excellent customer service! Excellent service
Very helpful, answered all my questions, went above and
Very helpful, answered all my questions, went above and beyond! Excellent customer service! Excellent service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're glad to hear you felt informed throughout your service visit. Keeping our customers up to date is important to us-we appreciate your feedback. Always here for you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!
Excellent service and very professional.
Excellent service and very professional. They did a great job and were quick. Waiting area was great as well.
Excellent service and very professional.
Excellent service and very professional. They did a great job and were quick. Waiting area was great as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback! Our service team works hard to keep our customers on the road with as little downtime as possible. We are so glad that you like our new waiting area too! Thanks for choosing us, and we look forward to helping again whenever you need us.
A lot of available appointments which is convenient.
A lot of available appointments which is convenient. Clean setting. Taken care of in a timely manner. Excellent customer service.
A lot of available appointments which is convenient.
A lot of available appointments which is convenient. Clean setting. Taken care of in a timely manner. Excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're so glad our service team made you feel welcomed and cared for. Friendly, respectful service is what we're all about! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!
