Skip to main content

Bergstrom Volkswagen of Oshkosh

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (759 reviews)
Visit Bergstrom Volkswagen of Oshkosh
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 267-4670 (920) 267-4670
Used (920) 267-4819 (920) 267-4819
Service (920) 267-4669 (920) 267-4669

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great Nissan customer service.

My experience at Bergstrom's Nissan in Oshkosh is always excellent. Tim my service rep is friendly, considerate, knowledgeable and always there to greet me and listen to my concerns. And............I love my Nissan Altima Coupe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nice, quick helpful service

Since it was Wednesday, i got my oil changed at the Honda part of Bergstrom. Very nice helpful staff. Did work very quickly also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Efficient and friendly

The personnel are all professional and courteous. I was so impressed with the bodyshop last year that I referred my family there recently and they were equally pleased. I like the fact that systems are interlinked with other dealerships to get info efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Exit 116 Rocks!

Fast and friendly personal that go the extra mile to ensure that the work is completed with the utmost quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service

Even tho the appointment that I had made earlier in the day did not show up on the schedule, Dustin made sure that all service was completed as planned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Inept staff

I got passed around to 8 different sales people across 3 facilities just to find out if the vehicle I inquired on was in stock. Not impressed given the level of competition in this industry.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good & fast service

They were able to attend to my needs as a walk in, I am visiting from Georgia. Very professional & friendly, and I was in & out rather quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service. Nice clean facility

The service consultant explained what would be done at the 15,000 service call. He asked if I had any questions. Very thorough in making sure I understood what they did/found when I picked up the car. Service was even finished earlier than expected. I loved the car wash too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Credit Manager

Joel and Matt are great! Sorry to see Joel leave but he will do a great job at your Volkswagon dealership. Service is always excellent. Drivers do a great job getting me to work and picking me up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Fast, efficient, friendly service. Comfortable, clean waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No