Reviews
Great Service
Everything was very efficient. Could not ask for better service. Would highly recommend this facility to my anyone who needs repairs in their car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vicki, our willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! We look forward to seeing you again soon. Sincerely, The Modern INFINITI of Winston Salem Team
Great service
The staff are nice and professional; the facility and the amenity are great. Always enjoy the massage chair and the Starbucks machine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Anzhi. Sincerely, The Modern INFINITI of Winston Salem Team
Dealership has been helpful providing a rental while car
Dealership has been helpful providing a rental while car is there for repairs. Good communication and easy to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us this great review, Latosha! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern INFINITI of Winston Salem Team
Great experience
Your sales associate was very personable and knowledgeable and I did not feel hurried or pressured. I highly recommend her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Billie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Modern INFINITI of Winston Salem Team
I had issues with my ac/heating system.
I had issues with my ac/heating system. Sean Delgado, service manager, and the service department went above and beyond what I expected to fix my problems, including bringing a vehicle for me to drive on several occasions. I live 70miles away. My problem was difficult to diagnose but they continued to work until the problem was solved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob, thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Modern INFINITI of Winston Salem Team
Great service
Modern Infiniti-Winston Salem has an amazing service department staff who has unlimited knowledge, professionalism, kindness and willingness to go the extra mile for their customers! Add to this, the amazing level of service and caring Ryan Rhodes adds to this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, Jo! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Modern INFINITI of Winston Salem Team
Great service!
My appointment was on time and quick. Everyone was friendly and I was comfortable while waiting. I had no issues at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amanda, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern INFINITI of Winston Salem. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Modern INFINITI of Winston Salem Team
An Infiniti dealer with a supportive team
Anna, our sales person was extremely knowledgeable and helpful in our decision, pointing features and benefits of the various models.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Modern INFINITI of Winston Salem Team
Great experience!
The staff was very attentive and very helpful. They completely addressed all of my concerns and made the repair process easy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Toni! We are very happy to hear that we could be very attentive and very helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern INFINITI of Winston Salem Team
Great service, clean facilities
Professional and very communicative staff. Everything was explained up front and in depth and I received multiple updates throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review, Chaas! It's wonderful to hear that our staff at Modern INFINITI of Winston Salem was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Modern INFINITI of Winston Salem Team