Reviews
Service manager and his team made a bad situation from a
Service manager and his team made a bad situation from a bad tire service job as smooth of a fix as possible. They took care of me and my car.
Service manager and his team made a bad situation from a
Service manager and his team made a bad situation from a bad tire service job as smooth of a fix as possible. They took care of me and my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We're glad to hear that our service manager and team were able to make your experience a positive one at Modern INFINITI of Winston Salem. We always strive to take great care of our customers and their vehicles. We appreciate your feedback and hope to see you again soon! Sincerely, The Modern INFINITI of Winston Salem Team
The sales staff was very easy to work with when buying my
The sales staff was very easy to work with when buying my QX60. The concierge service has been great since I don't live in Winston Salem and work from home. They bring me a loaner vehicle and take my car for service. The drivers are very professional and I don't worry about my vehicle in their hands. If you're looking for a new vehicle I would give them a shot.
The sales staff was very easy to work with when buying my
The sales staff was very easy to work with when buying my QX60. The concierge service has been great since I don't live in Winston Salem and work from home. They bring me a loaner vehicle and take my car for service. The drivers are very professional and I don't worry about my vehicle in their hands. If you're looking for a new vehicle I would give them a shot.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Daniel, for your fantastic review! We’re thrilled to hear that you had a great experience with our sales staff while purchasing your QX60. Our concierge service is designed to make things convenient for you, especially when you’re busy. We appreciate your trust in us and the team that takes care of your vehicle. Thank you for recommending Modern INFINITI of Winston Salem, and we look forward to serving you again! Sincerely, The Modern INFINITI of Winston Salem Team
Efficient & courteous.
Efficient & courteous. Great service with great waiting area with snacks & drinks.
Efficient & courteous.
Efficient & courteous. Great service with great waiting area with snacks & drinks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Charles! We’re thrilled to hear that you had a great experience at Modern INFINITI of Winston-Salem and enjoyed our service as well as our waiting area amenities. We look forward to welcoming you back next time! Sincerely, The Modern INFINITI of Winston Salem Team
I came in to have car inspected and was in & out in
I came in to have car inspected and was in & out in about 15 minutes.
I came in to have car inspected and was in & out in
I came in to have car inspected and was in & out in about 15 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Patricia! We’re thrilled to hear that your car inspection went smoothly and efficiently at Modern INFINITI of Winston Salem. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Modern INFINITI of Winston Salem Team
Great car buying experience, they made the process smooth
Great car buying experience, they made the process smooth and pleasant… I would recommend anyone interested in a new or used car to use this company
Great car buying experience, they made the process smooth
Great car buying experience, they made the process smooth and pleasant… I would recommend anyone interested in a new or used car to use this company
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the fantastic review, Kevyn! We are thrilled to hear that you had a smooth and pleasant car buying experience with us at Modern INFINITI of Winston Salem. We appreciate your recommendation and hope to see you again in the future! Sincerely, The Modern INFINITI of Winston Salem Team
Fast and friendly team.
Fast and friendly team. Listened to all my questions and helped to answer them all.
Fast and friendly team.
Fast and friendly team. Listened to all my questions and helped to answer them all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Jonathan, for the glowing 5-star review of Modern INFINITI of Winston Salem! We're thrilled to hear that our team was fast, friendly, and attentive to your questions. We always aim to provide top-notch service, and we're glad we could assist you. Please don't hesitate to visit us again for all your automotive needs! Sincerely, The Modern INFINITI of Winston Salem Team
Eli, my service professional took my car immediately,
Eli, my service professional took my car immediately, explained how long it would take, provided me with a loaner when he thought I would need to wait longer to perform the recall. Eli is always so helpful and provides the best customer service, and my vehicles have been getting the best service since 2008 when I purchsed my first Infiniti from Modern Infiniti.
Eli, my service professional took my car immediately,
Eli, my service professional took my car immediately, explained how long it would take, provided me with a loaner when he thought I would need to wait longer to perform the recall. Eli is always so helpful and provides the best customer service, and my vehicles have been getting the best service since 2008 when I purchsed my first Infiniti from Modern Infiniti.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Amy, for choosing Modern INFINITI of Winston Salem. We are thrilled to hear about your positive experience with Eli, who provided exceptional customer service during your recent visit for a recall service. We appreciate your loyalty since 2008, and we look forward to continuing to provide you and your vehicles with top-notch service. See you next time! Sincerely, The Modern INFINITI of Winston Salem Team
I was very pleased with the customer service and advice
I was very pleased with the customer service and advice given from Eli. He was not overbearing, but gave good advice and was able to give me a loaner so I did not have to wait in house.
I was very pleased with the customer service and advice
I was very pleased with the customer service and advice given from Eli. He was not overbearing, but gave good advice and was able to give me a loaner so I did not have to wait in house.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michele, for choosing Modern INFINITI of Winston Salem and for sharing your positive experience with Eli. We're thrilled to hear that Eli provided excellent customer service and advice without being overbearing. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Modern INFINITI of Winston Salem Team
My salesman, Andre Ray, was very friendly, knowledgeable,
My salesman, Andre Ray, was very friendly, knowledgeable, and helpful. The dealership was clean and inviting. The process was smooth and the quickest and easiest that I've ever experienced when buying a new car.
My salesman, Andre Ray, was very friendly, knowledgeable,
My salesman, Andre Ray, was very friendly, knowledgeable, and helpful. The dealership was clean and inviting. The process was smooth and the quickest and easiest that I've ever experienced when buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive experience, Jeremy! We're thrilled to hear that Andre provided you with friendly and knowledgeable service at Modern INFINITI of Winston Salem. We take pride in maintaining a clean and inviting dealership for our customers. It's fantastic to know that the car buying process was smooth and efficient for you. We appreciate your business and look forward to assisting you again in the future. Sincerely, The Modern INFINITI of Winston Salem Team
Andre was so easy to work with!
Andre was so easy to work with! He answered all of my (maybe annoying) questions with professionalism and knowledge. I never felt pressured to make a purchase. It was an enjoyable experience from start to finish.
Andre was so easy to work with!
Andre was so easy to work with! He answered all of my (maybe annoying) questions with professionalism and knowledge. I never felt pressured to make a purchase. It was an enjoyable experience from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Tara, for sharing your positive experience with us at Modern INFINITI of Winston Salem! We appreciate your kind words about working with Andre and how he made the experience enjoyable for you. We're glad you felt comfortable and not pressured during your visit. Please come see us again and don't hesitate to share your experience with others! Sincerely, The Modern INFINITI of Winston Salem Team