Reviews
Professional as usual.
Professional as usual. Been a customer for many years. I have never had a problem.
Professional as usual.
Professional as usual. Been a customer for many years. I have never had a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alex was very helpful and super nice.
Alex was very helpful and super nice. Handled everything with extreme care and swiftness. Everyone was very polite and courteous
Alex was very helpful and super nice.
Alex was very helpful and super nice. Handled everything with extreme care and swiftness. Everyone was very polite and courteous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob is honest and dependable-can always count on him!
Bob is honest and dependable-can always count on him! Treats me with respect and my vehicle is always done on time if not early!
Bob is honest and dependable-can always count on him!
Bob is honest and dependable-can always count on him! Treats me with respect and my vehicle is always done on time if not early!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Erica was efficient and a pleasure to buy a new Ford
Erica was efficient and a pleasure to buy a new Ford bronco through her.i highly recommend her.
Erica was efficient and a pleasure to buy a new Ford
Erica was efficient and a pleasure to buy a new Ford bronco through her.i highly recommend her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos Hernández it’s the sale seller everyones need.
Carlos Hernández it’s the sale seller everyones need.Ecxelent services and profesionalism.he explaind to me every page with so much dedication
Carlos Hernández it’s the sale seller everyones need.
Carlos Hernández it’s the sale seller everyones need.Ecxelent services and profesionalism.he explaind to me every page with so much dedication
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a nice smooth transaction when purchasing my newer
I had a nice smooth transaction when purchasing my newer car at West Herr Ford of Amherst NY. JJ Alquist and Sloan Mackin ,went out of the way to make the transaction fair for everyone involved. Thank you , Neal
I had a nice smooth transaction when purchasing my newer
I had a nice smooth transaction when purchasing my newer car at West Herr Ford of Amherst NY. JJ Alquist and Sloan Mackin ,went out of the way to make the transaction fair for everyone involved. Thank you , Neal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very efficient and timely service.
Very efficient and timely service.. staff very helpful. Recommend for service. Great location and pleasant waiting area.
Very efficient and timely service.
Very efficient and timely service.. staff very helpful. Recommend for service. Great location and pleasant waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Scott was excellent and thorough!
Scott was excellent and thorough! Car was only gone for 3 hours and I was able to continue working, confident my car was in good hands. I also appreciate their pick up and drop off service. The driver was professional.
Scott was excellent and thorough!
Scott was excellent and thorough! Car was only gone for 3 hours and I was able to continue working, confident my car was in good hands. I also appreciate their pick up and drop off service. The driver was professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul-Fa was my Service Advisor!
Paul-Fa was my Service Advisor! He is very Courteous and Helpful! Letting me know what was happening every step of the way! Appreciate not being left in the dark! Thank you Paul, Linda Mayne
Paul-Fa was my Service Advisor!
Paul-Fa was my Service Advisor! He is very Courteous and Helpful! Letting me know what was happening every step of the way! Appreciate not being left in the dark! Thank you Paul, Linda Mayne
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This was my first experience with West Herr Ford.
This was my first experience with West Herr Ford. Working with Mike W was a pleasure. He is friendly, knowledgeable, and very straightforward. I would definitely recommend him and the dealership.
This was my first experience with West Herr Ford.
This was my first experience with West Herr Ford. Working with Mike W was a pleasure. He is friendly, knowledgeable, and very straightforward. I would definitely recommend him and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase