Reviews
I recently purchased a vehicle from Basil Ford of Niagara
I recently purchased a vehicle from Basil Ford of Niagara Falls, and I can’t say enough good things about my experience with Blake. Basil reached out to me with interest in my vehicle and from the moment I walked in Blake was at my service-informative, patient and genuinely focused on helping find the right vehicle for me and not just making a sale. I have already recommend him to several friends. What really stood out was how Blake went above and beyond and even got a car from another site so we could test drive and compare to another one. He took the time to answer all our questions, concerns and went over every feature in detail of the vehicles we were interested in without rushing us until we were satisfied with OUR decision. There was no pressure, just honest advice and exceptional customer service. Blake made the entire experience smooth, enjoyable and stress-free. I HIGHLY recommend working with Blake if you’re in the market for a new or used car- you won’t be disappointed! I made a new friend! ☺️Thank you Blake!
I recently purchased a vehicle from Basil Ford of Niagara
I recently purchased a vehicle from Basil Ford of Niagara Falls, and I can’t say enough good things about my experience with Blake. Basil reached out to me with interest in my vehicle and from the moment I walked in Blake was at my service-informative, patient and genuinely focused on helping find the right vehicle for me and not just making a sale. I have already recommend him to several friends. What really stood out was how Blake went above and beyond and even got a car from another site so we could test drive and compare to another one. He took the time to answer all our questions, concerns and went over every feature in detail of the vehicles we were interested in without rushing us until we were satisfied with OUR decision. There was no pressure, just honest advice and exceptional customer service. Blake made the entire experience smooth, enjoyable and stress-free. I HIGHLY recommend working with Blake if you’re in the market for a new or used car- you won’t be disappointed! I made a new friend! ☺️Thank you Blake!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, thank you so much for the kind words and detailed feedback! We're absolutely thrilled to hear about your experience with Blake. It means the world to us that you've already recommended him to others, and we're so glad he could make the process smooth, enjoyable, and pressure-free. Congrats on your new vehicle, and welcome to the Basil Ford of Niagara Falls family! We'll be here anytime you need us. 😊
Always helpful, professional and courteous.
Always helpful, professional and courteous. Work is always performed accurately. Convenient to drive to and from.
Always helpful, professional and courteous.
Always helpful, professional and courteous. Work is always performed accurately. Convenient to drive to and from.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We are so glad to have you as a customer!
It was a pleasure dealing with Basile ford , salesmen was
It was a pleasure dealing with Basile ford , salesmen was excellent an explained everything to me
It was a pleasure dealing with Basile ford , salesmen was
It was a pleasure dealing with Basile ford , salesmen was excellent an explained everything to me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you had a great experience at Basil Ford!
This was my first time dealing with basil ford.
This was my first time dealing with basil ford. We went there looking for a nice used vehicle for my daughter. The experience we had was top notch. Tim our salesman was great, I will definitely recommend friends and family to go there.
This was my first time dealing with basil ford.
This was my first time dealing with basil ford. We went there looking for a nice used vehicle for my daughter. The experience we had was top notch. Tim our salesman was great, I will definitely recommend friends and family to go there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review. We are so glad Tim could help your family out and took great care of you!
James is the best manager I’ve ever dealt with at any
James is the best manager I’ve ever dealt with at any dealership! And I’ve been to many different ones over the years.
James is the best manager I’ve ever dealt with at any
James is the best manager I’ve ever dealt with at any dealership! And I’ve been to many different ones over the years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of James and the dealership!
Sami was super great.
Sami was super great. From start to finish it was a very enjoyable purchasing experience.
Sami was super great.
Sami was super great. From start to finish it was a very enjoyable purchasing experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review Ron!
Great people, good service I was treated respectful and
Great people, good service I was treated respectful and friendly.They never pressured me into anything and I am happy woth the result
Great people, good service I was treated respectful and
Great people, good service I was treated respectful and friendly.They never pressured me into anything and I am happy woth the result
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review!
Tim O’Shea did a great job Everyone was very curious
Tim O’Shea did a great job Everyone was very curious And helpful made the sale easy
Tim O’Shea did a great job Everyone was very curious
Tim O’Shea did a great job Everyone was very curious And helpful made the sale easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review!
Cherie was with us the entire time and she was a pleasure
Cherie was with us the entire time and she was a pleasure to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave from Finances did his absolute best to put us in a great bracket financially. Explained every rate that he got for us and that worked for us. Going into the dealership getting my first car, I didn’t know what to expect and I’m glad I had other to help me with the process. I’m very happy and grateful for what I left with, MY FIRST CAR! :)
Cherie was with us the entire time and she was a pleasure
Cherie was with us the entire time and she was a pleasure to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave from Finances did his absolute best to put us in a great bracket financially. Explained every rate that he got for us and that worked for us. Going into the dealership getting my first car, I didn’t know what to expect and I’m glad I had other to help me with the process. I’m very happy and grateful for what I left with, MY FIRST CAR! :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 star review!
This dealer was amazing for us.
This dealer was amazing for us. Fast easy and very communicative. No bait and switch. Very up front. I am feeling old because seemed like everyone was young.
This dealer was amazing for us.
This dealer was amazing for us. Fast easy and very communicative. No bait and switch. Very up front. I am feeling old because seemed like everyone was young.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this great review!