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Michael's Auto Plaza

(134 reviews)
Visit Michael's Auto Plaza
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday 10:00am–5:00pm Closed
(518) 417-3995 (518) 417-3995

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2016 dodge grand caravan , phenomenal experience!

My wife and I purchased a vehicle from Michael's auto plaza today and we were helped by Johnny Torre. The entire experience was phenomenal! From the beginning when, we first saw the van we there to see, through the closing of the deal. Johnny really cared about us getting a good deal. Johnny explained every step from getting the repairs done, financing and paperwork. The entire staff worked together from the owner all the way down. Every person we met cared about us, from Michael himself to Mikey the sales manager and yes even Johnny! I would highly recommend this dealership for anyone interested in purchasing a car, truck, and suv!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding dealership- hassle free!

Very good people to deal with! Fair pricing! Vehicle in very good condition at delivery! I highly recommend this dealership and Johnny the salesman ! Outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MAKES WHAT CAN BE A DIFFECULT EXPERIENCE - GREAT !

Johnny Torre is an amazing , professional , caring and considers his customers his first priority. The process could not have gone better in every way. The dealership is an exceptional place to purchase your next vehicle. I am happy to recommend Johnny and this dealership if you are looking for a vehicle. Another pleased customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Johnny is a great salesman very friendly and expla

Johnny was great and prompt and were very satisfied with how fast we could get the car. Thanks Micheals Auto! Renee will be happy 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Paul & Debbie from MA

We were looking for a truck and saw one one Michael's website. We emailed to get info on the truck and received a quick response from Dan. He was great. He answered all our questions and emails. We couldn't get to the dealer for a few days so he suggested we put a deposit on the truck until we could get there. He explained that it was fully refundable if we decided not to buy. When we arrived he had the truck all ready for us to test drive. He explained a few things that The dealership thought should be done to the truck before we purchased it. Dan was very professional and always very helpful. We would recommend Michael's to all our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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300 Chrysler

The salesman was very friendly and helpfull.Felt there was no pressure was honest and answered all questions. Made the purchase easy. Was very helpfull orienting us to new car. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chevy truck with plow

Dealing with Dan was a real pleasure. Made us feel like family. Addressed all our concerns and very accomodating. Would highly recomme nd this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ford F350 pick up

we have been back many trucks purchased here! these guys are great in quality and service. always there for us for a great price, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

It was an really easy and quick experience, I would definitely refer this place to friends and family. If the opportunity comes again I would buy there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good business

I didn't end up buying a car from here but I was very impressed with their communication. I got preapproved by them at a higher rate than what I could find and they didn't try to hassle me in using their bank. The sales rep Dave was texting me later in the day answering any question I had about the vehicle I was interested in. They were very friendly and not pushy at all. I was hesitant to buy a vehicle so far from where I live and that was the reason I didn't end up buying a truck from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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