Burns Honda

My service advisor, Carlton Smith was vary nice to work with and professional and the tech, Gaby Martinez performed the scheduled work on my Ridgeline as was needed and also kept my engine clean after the oil was changed.

My 2019 crv was recalled and they fixed it after I got at home , won't start so call towing to private mechanic shop.He said he can't do that job because recall issue. Call towing again to same dealer. Nextday they said battery problem, so went auto zone get new battery installed .Next day shopping at store crv won't start again, Call towing again to this Burns Honda dealer.They said it's my crv problem nothing wrong with recall service what they done. I asked other customerservice person to check one more time what they done. He call me next day and explain they missed the part when they worked recall service. Terrible service and mechanics. I lived this area for 40years . I like to share my story to everyone .

Joe Flores and Naji were really nice. The finance woman who did the final paperwork to purchase our car could be a little more pleasant and not so short with her answers. The detail department could do much better.

I just bought a 2026 Honda Civic and I was very pleased with the sales staff. I’m very happy with my new car.

Good people and great leaders have a responsibility to protect and protect thanks you all

I had such a great experience at Burns Honda purchasing my Civic! Huge shoutout to Nico (and Cress, the manager) for making the process so smooth. Nico was professional, knowledgeable, and actually took the time to listen to what I wanted instead of pushing me toward something else. What impressed me the most was his patience. I came in with my three kids and let’s just say it wasn’t the easiest environment — but he still took the time to walk me through everything calmly and made sure I felt confident in my decision. In a world where it’s hard to find genuine people who put your needs first, Nico stood out. Burns Honda has definitely gained a lifelong client. If you’re in the market for a car, definitely go see Nico!

Never wracking yet comfortable experience as it was my first time purchasing. Needed a car mainly to commute to work. Dealership answered all questioned and discussed different options and what fitted best for me.

Our sales person Erick and general manager Naji were outstanding and provided us with exceptional service. They made things very easy for us. We were extremely pleased and will continue to do business with Burns in the future.

Excellent process. Joey Nahama is the best and most conscientious sales person I have ever dealt with.

Was treated with respect and got a very fair deal.My salesman Art was very low key