Reviews
Never contacted me to setup an appointment to see the car
Never contacted me to setup an appointment to see the car I wonder if this is a fake ad
Never contacted me to setup an appointment to see the car
Never contacted me to setup an appointment to see the car I wonder if this is a fake ad
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
David, the sales associate who helped me was awesome and
David, the sales associate who helped me was awesome and they gave me a great deal
David, the sales associate who helped me was awesome and
David, the sales associate who helped me was awesome and they gave me a great deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They are so nice people,they know how to handle there
They are so nice people,they know how to handle there customers,and they do understand the customer they are dealing with
They are so nice people,they know how to handle there
They are so nice people,they know how to handle there customers,and they do understand the customer they are dealing with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership work with my son and I to get the best
The dealership work with my son and I to get the best deal possible, great experience happy with my purchase.
The dealership work with my son and I to get the best
The dealership work with my son and I to get the best deal possible, great experience happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was unable to find what I was looking for.
Was unable to find what I was looking for. May blbe due to the area I am living in, a small town of about 2,900 people almost 100 miles from a larger town.
Was unable to find what I was looking for.
Was unable to find what I was looking for. May blbe due to the area I am living in, a small town of about 2,900 people almost 100 miles from a larger town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly recommend going somewhere else.
Highly recommend going somewhere else. Dealer reassured me the car was in good condition and had a one-time owner who did regular maintenance. Not true. Took it into my mechanic and they immediately found break pads warn to 3%, door lock that was busted, bad gaskets and seals leaking oil all over the pan. Easily seen during an inspection. Had to fight to get them to cover it. And they wouldn't cover it all. Month later and something is wrong with the transmission.
Highly recommend going somewhere else.
Highly recommend going somewhere else. Dealer reassured me the car was in good condition and had a one-time owner who did regular maintenance. Not true. Took it into my mechanic and they immediately found break pads warn to 3%, door lock that was busted, bad gaskets and seals leaking oil all over the pan. Easily seen during an inspection. Had to fight to get them to cover it. And they wouldn't cover it all. Month later and something is wrong with the transmission.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I paid off my car in 2022, I’ve never received a car
I paid off my car in 2022, I’ve never received a car title and every time I call to talk to anyone I just get a run around and a voice mail. I no longer live in the Seattle area and I’m not able to walk in and talk to anyone. I’m starting to believe I was sold a car without a title.
I paid off my car in 2022, I’ve never received a car
I paid off my car in 2022, I’ve never received a car title and every time I call to talk to anyone I just get a run around and a voice mail. I no longer live in the Seattle area and I’m not able to walk in and talk to anyone. I’m starting to believe I was sold a car without a title.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had an uncomfortable 5 hour ride home after buying a used
Had an uncomfortable 5 hour ride home after buying a used van, from Carson Cars. Called Trevor our salesman, he never returned our call. Called the Mgr., he wouldn’t take our call. Took the van to Vancouver Toyota, they put it on the lift and recorded their findings, over $6,000.00 in repairs! Sent the multi page report to Carson and the response was call their repair dept, no apology. Also charged me over $800. for the car plate and tag, should have been $200. for a 2007 vehicle. The tags never came, bought the van July 2024. Contacted the DOL, they mailed my vehicle plate August 9th, I let Carson know what DOL said and they finally got the vehicle plate Christmas Eve, after we’d already moved to another state. Please file your complaints for FREE LEGAL HELP online at THE WASHINGTON STATE ATTORNEY GENERAL’s OFFICE, takes 10 minutes. After 3 COMPLAINTS, they will investigate CARSON CARS, and all of us who they ripped off could be compensated. Please, don’t get mad, get even.
Had an uncomfortable 5 hour ride home after buying a used
Had an uncomfortable 5 hour ride home after buying a used van, from Carson Cars. Called Trevor our salesman, he never returned our call. Called the Mgr., he wouldn’t take our call. Took the van to Vancouver Toyota, they put it on the lift and recorded their findings, over $6,000.00 in repairs! Sent the multi page report to Carson and the response was call their repair dept, no apology. Also charged me over $800. for the car plate and tag, should have been $200. for a 2007 vehicle. The tags never came, bought the van July 2024. Contacted the DOL, they mailed my vehicle plate August 9th, I let Carson know what DOL said and they finally got the vehicle plate Christmas Eve, after we’d already moved to another state. Please file your complaints for FREE LEGAL HELP online at THE WASHINGTON STATE ATTORNEY GENERAL’s OFFICE, takes 10 minutes. After 3 COMPLAINTS, they will investigate CARSON CARS, and all of us who they ripped off could be compensated. Please, don’t get mad, get even.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My guy Carlos helped me out got me exactly what I wanted
My guy Carlos helped me out got me exactly what I wanted good reliable car low miles easy to work with great outstanding people reccomend 10/10
My guy Carlos helped me out got me exactly what I wanted
My guy Carlos helped me out got me exactly what I wanted good reliable car low miles easy to work with great outstanding people reccomend 10/10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would recommend this dealership, they were kind, Carlos
I would recommend this dealership, they were kind, Carlos Vazquez was super helpful and knowledgeable, and I felt like he really cared and wanted to see me get the best vehicle to fit my budget and my daily activities. need a vehicle.
I would recommend this dealership, they were kind, Carlos
I would recommend this dealership, they were kind, Carlos Vazquez was super helpful and knowledgeable, and I felt like he really cared and wanted to see me get the best vehicle to fit my budget and my daily activities. need a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
