Sam's Riverside Inc.

Bought a Truck from them that they listed as having a certain sized engine. Turned out it had a different sized engine. I get it I chose to buy a re-buildable truck instead of a nicer vehicle, but you would think they would be correct on something like an engine. I've had nothing but issues with the truck such as stalling. They told me to make sure its full of gas because it could be a hot fuel pump...... really?????? The salesman who helped me was arrogant, and had no interest in even budging on the price.... NOT RECCOMENDED!!!!!!!

I made the big mistake in dealing with this company, they said they would take a tradein but refused my tradein. I have a 2010 small suv with only 24000 miles on it. They led me to believe they would take my vehicle for a tradein. I sent them a lot of emails to deal with the tradein but they refused to send me a answer. All they would have to do is send me a email saying they were not intesested, but they couldnt even do that. I would highly recommend not doing business with sams riverside.

I do not do change well, however my last car of 17 years finally gave up the fight. Needed to find cheap and dependable transportation. Found several cars listed here that might work. Had never bought a car from anywhere but a dealership before, the guys at Sam's took the time to answer my questions, even steered me away from one that would probably require more work that I would want to invest. Then, after the test drive they saw to all the items on my "need fixed before buying" list (all minor, but important to me). The paperwork was quick, I did not finance. Now am enjoying my new ride!

I have never had any problems at the rebuilder lot. Over twenty years of purchasing cars and buying parts at their yard. A little persistance and the staff will try to fix you up with what you need. Damaged vehicles take work and knowledge. Good prices on cars means you do have to move fast or just let the other guy have it.

Had questions, not even an answer. Big waste of time. I can concur with the other raters who had supplied bad reviews.

I feel I must preface this review with the fact that I have some car knowledge and am not afraid to do a bit of work to bring a car back to life. My wife and I are looking for a newer minivan to replace our older one. At Sams the cars are packed in tight and a lot of them are still damaged. That is the kind of stuff they sell. The service is more along the lines of looking around find what you want and then ask questions. The sales men is very busy and only has time to talk to motivated buyers. This is not the place to go to get cookies and coffee while a salesmen wearing a suit fills your ear with dreams of happiness and new car smell. The cars are exactly the price they say they are on their website and the price does go up once the damage is repaired. It is only logical that the dealer pass the price on to the customer. This is common practice with damaged vehicles. The inventory turns over very fast so if you see something you like get there quick and make a deal.

Wanted to buy a vehicle, called first and everything seemed fine. Online it said the vehicle had a regular title. Arrived on site, vehicle had no regular title, was in very rough condition, still had glass shards in the back seat from the theft. I said clean it up, get the regular title and I will purchase. They said 2 weeks to get back to me. Never heard anything, followed up with a voice mail, never got a call back. If you're a cash customer and know what you're doing I'm sure they are ok to deal with, but if you don't fit that mold I wouldn't bother with them.

I went in to look at a car they had listed online, which had a great price - too good to be true, apparently. I got to the business, and all the cars were crammed inside a building, hardly any walking room between them. Nobody greeted me at the door and the main salesman I dealt with was on the phone the entire time to his buddies. When we sat down to make an offer on the car, he finally told his friend to "wait a sec," set the phone down, then talked to us. When negotiating, he told us he'd sell the car to us for $1,000 more than the listed price. We told him that wasn't the listed price and he said Cars.com is faulty. And that this was the price before they fixed the hail damage on the car. Then he looked at a sheet and informed us that in fact, it was $2,000 more than the listed price on Cars.com. When asked if he could lower the price because of the mislisting, he said no. Don't go here! Not a great experience for me!