Reviews
Write a reviewGreat Experience!
I would highly recommend European Cars of Williamsburg for any car purchase or vehicle maintenance. I recently purchased my second Mercedes from them. The benefit of working with EC of Williamsburg is their attention to detail and customer service. They inspect the cars thoroughly before they sell them to you. I actually ordered a car for my son but, when it arrived they told me they did not feel comfortable selling me the car due to its lack of routine maintenance resulting in a high repair bill to make it road worthy. Talk about honesty! EC of Williamsburg is a family business that takes pride in their work. For new car purchases, Helen is a joy to work with. She is very patient and listens carefully to what your needs are when searching for a new vehicle. On the service side, Gus and Chris have always treated me extremely well. The bottom line ? it comes down to doing business with people you trust and that is why I?ve been a loyal customer for the past 4 years!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Mr. Heath! It was a joy working with you, especially on the latest car-- that was definitely exciting! I hope you are enjoying it and stay in touch!
Great experience; trustworthy and fair.
This is a terrific car dealership and repair service. Honesty, fairness, care and concern aren?t attributes one normally thinks of with car sales or repairs, but this is the bedrock of European Cars of Williamsburg. Of all the car buying experiences we have had, European Cars of Williamsburg is by far the best. We happened upon this dealership by chance, and were immediately impressed by Helen Fotiadis, who greeted us so warmly and with genuine interest in helping us find the right used vehicle. There was no pressure whatsoever. She spent months searching for the right car for us, and then when she found it we were given every opportunity to truly feel good about the car before committing to the purchase. We have now bought two vehicles here, a BMW and a Mini Cooper convertible. Not only is the car buying experience a pleasure, but the knowledge of car service and conditioning this dealership possesses is highly commendable, too. We trust Gus (Konstantin Fotiadis), simply said. The service bays here are spotless. It gives you confidence in the precision and attention to detail they bring to their work. You can tell everyone at this dealership cares about what they do, and wants you to be satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We truly appreciate all the kind words, Mr. and Mrs. A! It was so much fun looking for your orders and was a great joy when we were finally able to bring you together with the right car! Thanks again and hope to stay in touch.
Great place to do business
The service that my wife and I received at European Cars of Williamsburg was outstanding. Helen Fotiadis and owner Konstantin Fotiadis made our visit very relaxing as they were nice people to do business with. We are very happy with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Mr. and Mrs. L! It was a pleasure working with you and we hope you have been enjoying the vehicle.
Great Buying Experience
Gus has been servicing both my Mercedes E430 and my daughter's Audi A4 for several years. His show room and service bays are as clean as you will ever find. I recently purchased a 2010 Mercedes C350 and the experience was exceptional. Both Gus and Marina are customer oriented as well as being fair and honest. European Cars of Williamsburg is a real gem in this area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dave, Thank you so much for the review. We are honored to help and appreciate the positivity!
Purchase of 2010 Mercedes Benz GLK 350
My wife and i had recently moved to Williamsburg from Massachusetts and had sold our second car before we moved. I performed a market search on to find an independant service to take care of our 2003 Audia A4 3.0 six speed. Gus the owner was more than helpful with taking care of our service requests. When visiting it was our pleasure to find European Cars in a well maintained condition. We were also surprised to find out that European Cars sold used vehicles and we found our new used car sitting in the beautiful showroom. Marina was helpful and provided us with a competitively price. We have been extremely pleased with our car and how we were treated by everyone at European Cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, Thank you so much for the kind words! We hope you have settled into the "Burg" by now and that everything is going great!
Great Buying Experience
We recently purchased a pre-owned Mercedes-Benz from European Cars of Williamsburg. It was the best car buying experience we have had in many years. There was no pressure. We got all of our questions answered and they have a friendly, family atmosphere. We also toured the service facilities and were very impressed. Other dealers should be like this.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the review! We appreciate each and every kind word and look forward to helping you in any way again in the future.
Trustworthy, honest, great value, great service
I bought my BMW from Euro Cars and have been a loyal customer ever since. Excellent car, the best I've ever owned. Euro Cars does all my service - they find ways to keep the cost down while keeping reliability and performance to factory specs. The car buying experience was great and enjoyable. More importantly, though, is that I trust Gus and Marina. They are interested in establishing long-term relationships and know this is done by demonstrating honesty, integrity, and providing value. They are family owned and operated and if you hang around for very long you'll feel like part of the family too. I recommend Euro Cars to my friends for both sales and service. I don't make recommendations unless I am confident and secure in that recommendation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave, Thank you so much for the review. We love hearing back from customers and look forward to making everyone feel like part of the family. We truly appreciate your kind words!
great experience
I found my mini cooper and love it! It was a fun and easy experience. A family run business with great service. Who knew buying a car could be so easy, no pressure. I recommend E. Cars to anyone looking for a good quality used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donna, We hope you've been enjoying that MINI and appreciate the review! We are here for you whenever you need us.
Outstanding quality, expertise and trustworthiness
This dealership is an outstanding find for the quality of their cars, their expertise in car maintenance and repairs and the general trustworthiness and friendliness of the owners and their staff. I have purchased two automobiles from European Autos (a Mercedes and a BMW) after having had them handle our repairs for several years. Their cars are immaculate and above industry value, with a 90 day, 3,000 mile guarantee. For repairs, I cannot commend this dealership more highly! Their work is completed in a timely manner and their rates are very reasonable.The facility is spotless, reflecting the care and attention to detail that distinguishes this business, with state of the art equipment and a small, but highly skilled group of mechanics specializing in Volvo, BMW, Cooper, Benz, Audi and Porsche repairs; they also handle high end luxury cars like Lamborghini and Bentley. Most importantly, the owners and their staff are trustworthy, honest people who will provide you with accurate information to help you make an informed decision about your purchases and repairs. I recommend them highly and without reservation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr. Peratsakis, We love hearing from you and appreciate the review! You're always a pleasure to see and hope you have been enjoying the cars. Thank you for the kind words!!
Excellent Service!
Gus and his family have worked on both my XC90 and S80 Volvo for several years. They are sincere, meticulous, and above all - honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, Thank you for the review! We strive to provide an excellent consumer experience to everyone. We appreciate the support!