Ilderton Dodge Chrysler Jeep Ram

Good service. Supportive atmosphere. Overall satisfied with repairs.

I contacted Inderton Jeep by e-mail, asking specific questions about a car they had in stock. I NEVER got an answer to my question(s); what I got was a barrage of e-mails wanting my phone #.

I have never been more impressed. The salesperson was amazing as was the finance guy. They did everything they could to make the entire process of purchasing a vehicle, which we all know can be a little nerve-wrecking, as painless as possible. When we left the dealership we felt that we actually knew these people. I would highly recommend!!!

We went to ILDERTON today knowing we could walk out empty handed. We have made many mistakes in our lives and we are paying for it. We were told no by 2 dealerships in Kernersville. Decided to try one more time. Although we did not get what we went for. We understand that we have to prove ourselves to be choosy. Upon entering we explained our situation and never once did we feel like second class citizens. Adam Delk our salesman and the financing staff did backflips and jumped through hoops to get us a new car..after 8 hours and a small down payment we walked out with the keys to our 2017 Jeep Renegade! We were beyond pleased with everyone in this fine establishment! We will return for our cherokee before you know It!

Going in hoping for a better experience the seound go round. Being that the first time sales rep made promises to have dents and scratches taken care of on the chrslyer sebring that i got from them, that the manager didnt approve. So the reps manager made him make 2 of my car payments which were paid late which to me still wasn't good enough bc the seat belt was broken and other things to where i didnt fully have the car in my possession without having to go back and forth up there for a month or even longer. Having make so many arrangments and having 3 small ones was quite a struggle. So yea this secound time the Rep i got was very aggressive which in a since they have to be but they do mostly to women especially going by yourself. After going through the process to work towards payments i could afford its like he just kept getting upset bc im just like i cant do it i know what i can afford in my budget(why you mad) so goes to say we looking at the wrong car after aggressively snatching the paper up balling it up and throwing it in the trash . Im just looking like did he really just do this wow just in disbelief seriously. How we looking at the wrong car and i dont or didnt even know what you were tryna put me in from jump. Like that convo never happen. Thats one thing i hate dont put me in what you want to push, talk to me, see what i like dont like and what i need please. So the rep in up having to get the paper back out the trash. Heck after that i didnt even wonna work with him anymore like it was crazy.But. I work customer service and I know it can become alot but you not ever suppose to let the customer see that type of behavior. Overrall my experience just couldve been a whole lot better for real you have to know how to treat each group of customers that walk through your doors and not make them feel less important or that they dont deserve your best customer service requardless.

I've been having my car serviced there for over a year and had nothing but positive reviews for the service department. Today I was in for service and decided to check out their lot. I'm considering trading in my car for something else. I found a Jeep I liked and asked a salesman standing out front how much they were asking for it. He wouldn't tell me and made me test drive it before ever giving me a price. It was more then I wanted to spend. If they had told me that before the test drive I could have saved us all a lot of time. Never have I been to a dealer that refused to tell me the price of a car. I'll continue service with them but I won't buy anything from them.

The salesman and credit manager were so rude to my sister while she was trying to purchase a vehicle. They made fun of her, so very unprofessional!

live in Virginia. One Sunday afternoon ,while going back home from a trip to Georgia, the heater hoses blew off. The factory forgot to remove some temporary clamps. Caravan had only 3280 miles on it. A rollback towed us to Ilderton Dodge. One of the owners stopped in (on a Sunday afternoon), Steve, and within 20 minutes, we were in a new loner vehicle (no charge) and on our way home. My wife is disabled and this was a true blessing. They fixed my vehicle the next morning and even washed it to remove all the anti freeze that had blown all over. Thanks guys for a job well done.

The entire personnel is great and willing to help. You never feel pressured to buy the car, which I consider great. They first listen very closely to your needs and make appropriate recommendations. I was very pleased with the deal I got.

Words can't even describe how pleased I am with the service I received on getting a new car from Ilderton Dodge. Freddie was the person that helped me, and he was just awesome! I was referred to him by a family member, and I'm so glad that I came to Ilderton Dodge. My car was a 2005 Pathfinder, and the transmission went out on me. I came to this dealership to find a new car. Freddie and the whole team really helped me out on getting a new vehicle. I'm in love with my new 2016 Dodge Dart, and if I ever need to get a car again I will always come here. Thank you so much Freddie and the rest of the staff!