Reviews
Excellent Customer Service
This experience renewed my faith in the used car sales industry. We were surprised at the genuine honesty and excellent customer service. Todd Widla is a funny to the point person, which I appreciate so much. He put us at ease right away and it really felt like we were visiting with a friend. I have never laughed so much during the purchase of a used vehicle. All our questions were answered and we left completely satisfied and assured of continual good service. We are very pleased with the entire process and have already told friends of the great customer service while showing off our beautiful car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top Notch!
Great experience Nick and Rob were 1st class- no hassle-no haggling- I knew what I wanted and they respected that 100%- able to come to an agreement and I bought the car- painless!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad business!
I would avoid this dealership at all cost!!! I recently purchased a vehicle here and was sold a $2,000 bumper to bumper warranty on a vehicle that had custom parts and was ineligible for warranty! They basically Stole My Money beware!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good experience! Their salesperson Bryan was very...
Very good experience! Their salesperson Bryan was very engaging and answered all our questions. They had a nice selection of the kind of vehicle we were looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleasant experience… and the cars were just what we...
Very pleasant experience… and the cars were just what we we’re looking for in years and mileage.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
*The perspective of a former car salesperson*I put a...
*The perspective of a former car salesperson* I put a lot of thought into my review, please read until the end, so you save yourself from my mistakes. So, while my rating is poor, Jen, and the dealership itself did do a few things right! First of all, I few into Hudson to buy my car, and Jen was there to pick me up from the airport. That definitely above and beyond! Jen was also quick over the phone to answer questions. Unfortunately, that's just the first half of the story. In list format, here's some areas of improvement. -The $495 "dealer fee" was disclosed to me AFTER I sent my (non refundable) deposit. I truly don't think this was intentional, however, it's an unacceptable oversight. - I was told over text that the car had a service history- It did not. - The car had been repainted. (For context, the car I bought is a collectable 2006 GTO, a repaint does lower the value of the car) This was not disclosed to me either before I flew in. - under acceleration, the serpentine belt shrieks. When I noticed this on the test dive I was told "sounds normal to me" The tensioner needs to be replaced. - The upper part of the back seats had become so sun- damaged, that the leather is coming apart. - After I left, I checked the oil level only to find it 2 QUARTS low. This is the only claim I don't have proof for, but I'll leave it anyways. Despite all this, I did buy the car. In my mind I had already invested a $200 dollar flight, and a 1k deposit, making it difficult for me to walk because of the issues. But then, just two days after purchase the car got locked into "limp home mode" because of an expensive sensor. When I brought the issue up with the dealer, asking if they would order the part if I took care of the labor, I was told that I should be grateful for the deal I got, and "what more do you want from a car deal" seriously. I proceeded to list all the issues I had in the same list format I used above, and, was promptly called a liar, and told, word for word, "I send you the g**d*mn bill of sale!" And yes, she did send me a bill of sale... again, after I sent my deposit. One thing I've learned though working sales for most of my career is you can tell a lot about a company by the way the handle issues AFTER they have what they want. And in this case, Golden Oldies auto sales and Jen showed me EXACTLY how they handle such instances. If everything goes well, you may have an superb experience... But ask yourself this. When your car goes into limp home mode, or breaks down two days after purchase, do you want a dealer that will stand by you even when they're not obligated too? But simply because it's the right thing to do. Because they're out there. I've worked for them first hand. But Golden Oldies does NOT make that cut. (I DO NOT make claims I cannot prove or provide documentation for. I'm putting together a google drive document with screenshots and times that will be added to this review in the event I get called a liar... again.)
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Highly recommend
Rob and jim backed what they sold me. They were polite and rob went out of his way to fix and repair car that had leak but they didnt know it. Brought it to him and he honored their company by fixing it. Was very happy with proffesionalism of rob and jim. Thank you highly recommend golden oldies car sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron and Brenda McLean
We recently purchased a used car from Johnny Bowers .....we were extremely pleased with the professionalism we received from him and the General Manager. They made it very fun and pleasant experience....and we love the car! If your looking for a used car... you can’t go wrong with Golden Oldies and Johnny Bowers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome guys!!
Jim and Pete are awesome, they helped me out so much and made getting my first car an easy experience, highly recommend Golden Oldies on 52! I absolutely love my car, it was all around a great experience, these guys are great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall out look
We bought 5 cars from them in the few years for the most part they was great to work with till it comes to getting back with you on your trade in gap insurance still waiting on my refund or call back and waiting for them to give me a app for repair on truck I bought but overall they are ok there just slow after you buy
- Customer service 2.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
