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CBS Quality Cars

(293 reviews)
Visit CBS Quality Cars
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
(919) 233-6321 (919) 233-6321

Reviews

(293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I totalled my car and needed one asap. After shopping...

I totalled my car and needed one asap. After shopping around, I was referred to CBS and couldn't have been happier. Cathy was excellent and made sure I got the car I wanted. Thank you! I would strongly recommend coming here for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My first experience with CBS.

Cathy Lester made this process very easy for me and my wife. Not once did I feel nervous about what we were doing. She has a great personality and most important of all, she has great customer service skills. I have been to many other dealerships in our area where I did not feel comfortable with their sales people and most of all, their management. Their sales people were very young and did not seem to know what to do. The worst part was that management did not pay attention to this young man while he spoke to us. So, the fact that they say “YES” was not an accurate statement to me. I have no problem recommending Cathy Lester and CBS to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cathy at CBS Quality Cars was very professional,...

Cathy at CBS Quality Cars was very professional, courteous, and helpful will all my vehicle purchasing needs and concerns. She not only helped with the sale of the car she is an awesome store and finance manager

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a car with lots of help from Ms. Cathy...

I recently bought a car with lots of help from Ms. Cathy Lester. She was amazing made me feel like she actually cared and was even comfortable to talk about real life with me. She’s a manager so didn’t force me to buy the car like many sales reps would have and that made the job a lot easier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you CBS

I had a great experience. I was help by no other than the used car manager Paul Davis AKA BUCK. He helped me to find the perfect car at the auction. even that it took a little longer that I expected, It was worth the wait. Thank you CBS. I also use the service department regularly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I want to thank the mgr Tim Roberson of the Hillsborough...

I want to thank the mgr Tim Roberson of the Hillsborough location for CBS Quality cars where i purchased my 2010 town and country. GREATFUL!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I get all my service done here. Everyone is always super...

I get all my service done here. Everyone is always super nice. I get my coupons via email and I love it. I recommend you to sign up for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought a car from the Hillsborough store and was...

I bought a car from the Hillsborough store and was really happy over the car and service I received .I would send anyone that needs a car to Tim and Josh .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great customer experience!

Normally don't write reviews, but the whole experience was exceptional from start to finish! Best car buying experience I've had in the last 30 years! Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Scam artists-stay away

I had bought several used cars from this dealership in the past with no issues, but my last transaction was a nightmare! They lied to my face, took my car on trade, and then said they didn’t. Now I’m left with 2 car payments and they took the car and my keys! I have spoken with everyone, including the owner, and they are all covering their butts even though they know they’re lying. Should have went back to Rick Hendrick or Fred Anderson. Don’t deal with this sleazy company!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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