Reviews
Clean, helpful people, fast service, no complaints, can’t
Clean, helpful people, fast service, no complaints, can’t think of anything else to say
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Findlay Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
Very clean, friendly staff, and always treated with
Very clean, friendly staff, and always treated with respect. Service Advisor Dalia and I have gotten to know each other well over the past 12 months and she is very nice to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
Everything went well, as expected 👏.
Everything went well, as expected 👏. I will be coming back soon for more service. Thank you 😊
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
I came to the conclusion that everyone coming to do
I came to the conclusion that everyone coming to do service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person have different opinions on how much time the repair will take. Overall, I’m sure there are many satisfied customers but unfortunately I’m not one of them. Good luck!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Terry Stump Service Manager TStumpJr@findlayauto.com
Fast and friendly service.
Fast and friendly service. Smiling makes me less apprehensive about using your service department. As I can get frowns anywhere and anyplace.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m very happy with my experience.
I’m very happy with my experience. Bobby did an excellent job of taking care of my first maintenance along with isolating an alignment issue and not charging me for the repair. I have loved my truck and I certainly am very fortunate to have the Finley service team at my disposal. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
1 Star I had a 2024 Chevy 2500 with transmission
1 Star I had a 2024 Chevy 2500 with transmission problems at only 26,000 miles. Finlay Chevrolet had my truck in the shop for 2 ½ months because the part was on backorder. Out of frustration, I traded it in for a 2025 Chevy 3500 work truck. The assistant manager told me the price and that my APR would be 5.9%. I signed all the paperwork, took delivery of the truck, and thought the deal was done. A week later, I got a call saying I needed to come back in to sign “different paperwork.” When I arrived, the finance department told me they couldn’t honor the deal I had already signed and that my APR would now be 9.9% and I needed to put $15,000 cash down. Classic bait-and-switch. I refuse to do that paperwork or even sign it and had the finance manager come in and after 30 minutes of sitting there, they figured it out and I could have it for 5.9% with further money needed. I’ve purchased nine trucks in the last five years, both personal and for my company, but this is the last time I will ever do business with Finlay Chevrolet. They wasted my time, strung me along, and tried to rip me off. Buyers beware.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The dealership was Clean!
The dealership was Clean! Which is very important. To me! Everyone had a smile and was friendly. No one wants to do business in a place that is hostile or gloom and doom. I was very pleased!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A clean dealership, which I like.
A clean dealership, which I like. A friendly staff. Which makes me feel relaxed and comfortable. No stress , nothing to worry about.! No one likes getting their car serviced . But this ain’t so bad .
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I like being greeted with a smile!
I like being greeted with a smile! It’s important to me to have a person who is knowledgeable and understanding of my situation. It has to be all about me! At my time of need! They focus on me and that’s all I ask!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair