Holler Hyundai

We brought in our Elantra due to concern about the engine malfunction light and were delighted with the prompt, efficient and courteous service offered by Justin Scoville who immediately put our concern in perspective that it might just be a software issue as indeed it ws - the problem was resolved quickly without any charge. Norman and Raquel Berdichevsky

Service Advisor Justin Scoville met me as I exited my 2015 Elantra. I noted I was in for my initial oil change. In a very friendly manner he welcomed me back to Holler, recorded the mileage & we proceded to his work-station. After signing the Work Order, he confirmed that I knew the location of the new customer wait-room. The work was completed in 30 minutes. Justin handed me the keys and advised we were all set to go. He accompanied me to the the invoice desk; then proceded to show me where the vehicle was parked, just outside the exit door. I was completely satisfied with my service visit to Holler & Justin's personal involvement.

What would normally be a stressful shopping experience was made a whole lot better by the staff of Holler Hyundai. My wife and I had narrowed down our user car choices to a couple of selections, and our salesman - Freddy - was able to give us an honest, solid breakdown of the pros/cons of the two vehicles so that we were able to come to a final decision quickly. Taking care of the financials was about as quick as you could hope for that much paperwork, and the staff there were friendly and helpful. We would definitely go back for our next car purchase.

The experience at Holler Hyundai is awesome. I traded in my 2002 Elantra for the 2015 Santa Fe. Fred Coley was excellent to deal with. Knowledgeable, friendly and no pressure at all. Great buying experience. Love the Santa Fe. Style, ride and performance is excellent and mileage is good for an SUV. My first tank of gas with city and highway miles averaged just under 25 mpg. We also have a 2013 Sonata that we have serviced at Holler and the quality of service is excellent. Easy scheduling, great waiting room and an awesome service team. Both of these cars will be serviced exclusively at Holler Hyundai.

Fred Coley was my sales associate and he provided amazing service. He didn't try to upsell me on things that I didn't want, and he helped provide me with as many options possible. He even stayed well after closing to ensure that the process was as painless as possible.

Holler Hyundai has missed out on many sales of Hyundai's for our family in the last several years. One of us has purchased several cars from QUAN LOC via different makes but via Holler Dealerships. In the last 3 years the 4 of us have purchased no less than 7 brand new Hyundai's from 2013-2014. Several times QUAN LOC was provided shots at the purchases but his numbers for the purchases were way off. Example his price quote on an Elantra was actually more than an obtained Sonata Limited 2.0t. Thus he missed 7 purchases in the last 3 years. We are currently interested in the new Genesis that has been released. We decided to take a stop in and ask to view one. I had never personally met Quan my dealing's with him were always strictly by phone by name. In initially going to the customer counter with another family member and requesting QUAN he came to the front reception desk. QUAN NEVER SAID, "Its Nice to finally meet you, Welcome to the Holler Dealership, Would you care for a beverage" - NOTHING.... This isn't the best most insulting part yet. We asked him to view the new Genesis, upon walking us out to the vehicle he rudely said "WELL THIS IS A WASTE OF MY TIME, WHY DON'T YOU GO TO YOUR OTHER DEALERSHIP" and also a few other choice insults! I have never ever been so rudely treated in my life and have purchased more than 40 cars. I don't care if QUAN is displeased that we haven't made any recent purchases with him. He is at the dealership to serve and to provide respect above all else. We will NEVER and no longer service any of our Hyundai's at Holler - I refuse to pay a dealership who has an employee who treated us in this manner!. ****Also what QUAN LOC has done is cause a large tidal wave of bad press for HOLLER. I am in the Law filed and very well connected and several members of the family are Fl. Hospital employees (as in Doctor). This story will be provided to every person possible as no one would have to be treated in this viscous manner. We have many people inquire with us regarding our Hyundai's. We were not even provided a chance by QUAN to show us why we should change over and purchase at Holler, Tour, meet management anything - nothing, no effort. QUAN LOC has totally earned this negative review and again it will be a Story long told and provided in the Winter Park and Orlando area! We're over him and hopefully some day management at Holler will be too.

What would normally be a stressful shopping experience was made a whole lot better by the staff of Holler Hyundai. My wife and I had narrowed down our used car choices to a couple of selections, and our salesman - Freddy - was able to give us an honest, solid breakdown of the pros/cons of the two vehicles so that we were able to come to a final decision quickly. Taking care of the financials was about as quick as you could hope for that much paperwork, and the staff there were friendly and helpful. We would definitely go back for our next car purchase.

I live 2 and a half hours away. I saw a price on their website for the car I wanted that they had in inventory. I felt the price was decent and called to ask if they would honor the Hyundai Loyalty Rebate on top of the advertised price. It was confirmed by their phone rep Rob that I would quality for that on top of the advertised rate. I told him I needed to be sure because I would be driving up the next day to for sure buy the car. He again confirmed. I arrived promptly at start of business the next day, viewed the car, liked it a lot, and said, lets do the paper work. THEN they tell me I do not get the Hyundai loyalty seedcase they 'did away with that offer' four days prior. They agreed it was their mistake to misquote me a price by phone and make me drive but would not move at all on the cost or even so much as offer me a cargo net to try and save the deal. I could not afford the care without the promised rebate. I had cash and not a dime more to spend. They knew that by my conversation on the phone. I wasted 5 hours driving and $75 in gasoline. They were not even apologetic as stated before. I am VERY disappointed in their inability to honor their word.

My most recent experience was typical of previous visits. I was promptly and cheerfully greeted by a man who put protective plastic sheeting inside my car and directed into the Service department. Justin Scoville looked up my information and asked what I wanted done. He was professional, engaging and on top of it. I went to the waiting area to read and enjoy some coffee. He popped in after about 30 minutes and said I would be finished up soon. I was in and out with an oil change, inspection and tire rotation in 50 minutes and Justin personally brought my car around. Justin's the man! Steve Fisher

My advisor was Sanford Barbee and I will forever only use this dealership to have my car serviced! Sanford was beyond helpful and friendly and genuinely cared about my needs! They had all the work done on my car and gave me a rental for the day! As someone who always feels taken advantage of at the dealership I can confidently say that was not the case at Holler hyundai! Thank you Sanford and the friendly team at Holler!!!