Skip to main content

Knauz Auto Park

(2,096 reviews)
Visit Knauz Auto Park
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,096 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

A great buying experience

I highly recommend Knauz, after 20 years I switched dealers after the family sold the dealership and all the people I had a relationship with left. I have had my car serviced here for the past 3 years and had great experiences but was unsure of the buying process. Well I was pleasantly surprised, my sales rep Tisha Akulich went above and beyond with my wants and demands and had the patience of Job. I would highly recommend Knauz and Tisha as I hope this is the beginning of another 20 year relationship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so happy to hear Tisha was able to make it a great experience for you and we look forward continuing the relationship. Thank you again and enjoy your new BMW!

Great Service

Awesome customer service received by Bob Geisheker. Will definitely will go to Bob again if I need to get another BMW. Maybe when I will the big Lottery winner :-) Drove my new x1 out of Knauz with relief feeling that I made the right decision. Thank you Bob for going above and beyond to made this happen. Both Bob G and Scott A made sure that I was happy before leaving Knauz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mia, thank you for your feedback! We are so glad to hear the Knauz BMW team was able to make it a great experience for you. Enjoy your new X1 and thank you again!

Great buying experience and follow-up!

My wife and I recently purchased a '16 X5 from Rolly. Top notch experience all around. Great and quick purchasing process plus the follow-up in the days that followed were superb. This was my 2nd purchasing experience from Knauz, and will not be the last! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and your kind words! We are so happy to hear Rolly and Doug were able to make it a great experience for you. Thank you again and enjoy your new 2016 X5!

Bought a 2016 BMW today from Bob Geisheker at Karl Knauz BMW

Everyone we ran into at Karl Knauz was friendly and helpful and made the experience of buying and trading in a car as painless and enjoyable at it could possibly be. We came to the lot not really intending to buy a car and didn't really have new or CPO cars in mind.. We walked the lot and saw a blue 2016 BMW that caught our eye. It was CPO but with very low miles. Rob from mini cooper was helping us at the time and introduced us to Bob Geisheker and he and his team took us all the way through the process from there. It was a bit of a complicated transaction but all staffers handled it professionally and efficiently. Great job by all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Timothy, thank you for the feedback! We're so glad to hear Rob and Bob were able to make the trade in and buying process as seamless as possible for you. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your BMW!

Excellent service

Great dealership, excellent service, great selection of vehicles, reasonable pricing. Was able to find what I wanted and secure a deal very quickly. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cg, thank you for your feedback! We're so glad to hear you had a great experience. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again!

Makes buying a new car a pleasant experience.

I have purchased 5 S Class Mercedes over the course of the last 30 years, as well as numerous other vehicles for members of my family. This was the first time I purchased fron Knauz and it was the most pleasant experience I have had buying a new car. Josh Aleksich was our salesman and he was first rate-knowledgeable , courteous and responsive. Pricing was fair and haggle free. It is not often I give an automobile dealership high praise but Knauz deserves it based on this experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Terry, thank you for your feedback! We are so glad to hear Josh was able to make the car buying experience a great one for you and we know he'll appreciate your kind words. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your new S Class!

Great Car, Great Dealer Experience!!

I came in on a Wednesday for a test drive with Lucas. He was leaving the next day for a weeks vacation so referred me to Bob Geisheker. I came in Friday to see Bob who was friendly and wonderful, it was nice to make a common Wisconsin connection as I had come down from Milwaukee to lease the car. Bob was very helpful, answered all my questions and made me feel at ease. Sam Picchietti also helped with my lease arrangements. Both were great, dealership was clean, bathrooms were clean, wonderful leasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, what a compliment. Thank you for taking the time to share your experience. We are delighted to hear Luke, Bob and Sam were able to make it a great experience and we'll be sure to pass along your kind words. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

What all car dealers should aspire to

I have dealt with several BMW dealerships in the Chicago area and there is a reason I travel nearly 30 miles from my home, past two closer dealers. Service is outstanding and the sales experience is unmatched. I have and will continue to recommend Knauz to my friends. This Z4 is by far the most fun car I have ever owned and was glad to continue the relationship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, what a compliment! Thank you for your feedback-Tisha, Bob, Josh and Doug will appreciate your kind words. Enjoy your new Z4 and please do not hesitate to contact us if we can help with any other future automotive needs, thank you again!

Happy BMW owners!

Can't give enough praise to Bob and his genius team (Sam and Spencer) as well as ALL the amazingly helpful and BEYOND KIND professionals we worked with at Knauz!!! It ewas an absolute pleasure buying two BMWs from Bob--I couldn't stop hugging him throughout the process--he is a fantastic sales person and we worked him hard and he totally came through for my husband and I--now proud owners of a gorgeous 535i and an awesome x5!!!! We love you KNAUZ!! -Kimberly & Andrew Streiter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, what a compliment! Thank you for sharing your experience, we will be sure to pass along your kind words to the entire BMW team. If we can help you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new 535i and x5!

GL450 Purchase

My wife and I were looking for a car that would allow us to transport our son and his friends to all of his sporting events. We have been looking for months and were never sold on a car or dealership. That is until we visited Knauz Mercedes. I first went in and Mark Saltzman approached me and helped me out right away. We then scheduled a follow up for my wife and son to come in. Sam Greenberg helped us at the beginning. He made sure the car was ready and the A/C was on. They both were knowledgeable on the GL450. Mark and Sam worked as a team and lined us up with the car that best met our needs. Thank you to Mark and Sam for making this purchase a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are so glad to hear you had a great experience with Mark and Sam and were able to find the car that fit your needs. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your new GL450!