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Knauz Auto Park

(2,077 reviews)
Visit Knauz Auto Park
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Land Rover

Kevin Sanhamel sold us the Land Rover. The entire experience has been exceptional. From the test drive to the purchase to having someone come to my house to sync the garage door opener. Matthew Brueggeman went through the entire car and showed me how everything works. He was excellent. The best car buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are so happy to hear you had a great experience with Kevin and Matthew and we will be sure to pass along your kind words. Thank you again and enjoy your new Land Rover!

"Great experience !!!"

It was a great experience and pleasure to deal with Bob (Geisheker). From the first day we talked, to the day when we drove our new car home, it was a very smooth and hassle-free process. Bob was always available to answer any questions and he showed his professionalism and experience every time we've spoken and of course on the final day of our purchase. He is just an excellent and amazing person to deal with. Thank you Bob for everything ! Dorota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are so happy to hear you had a great experience at Knauz BMW and we know Bob, Jon and Scott will appreciate your kind words. If we can assist you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

First time at Knauz. Great experience!

My first time visiting Knauz. Extremely professional people. Seamless process from calling for appointment, to test driving car, to making a purchase. Bob was very pleasant to deal with from entering the dealership to closing the deal. No pressure whatsoever. Sam was thorough and very experienced when explaining all of the car's features. Doug had me in and out of the finance office in 20 minutes. I've purchased a handful of cars over the years and dealt with many different dealerships - Knauz is the best experience I've had. Sam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sam, thank you for your feedback! We are so happy to hear you had a great experience with Bob, Sam and Doug and we know they will appreciate your kind words. If we can assist you with any other future automotive needs, please do not hesitate to contact us. Thank you again and enjoy your new BMW!

Great Experience

Thanks Matt for being so patient when teaching me the features of my discovery sport. You are a wealth of information! Thank you Chris for being so pleasant to work with. I will definitely return for my next car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What a compliment, thank you for your feedback! We will be sure to pass along your kind words to Matt and Chris. Thank you again!

2017 Mercedes Benz E300 search

Contacted them a they got back to me in a timely matter. Only problem is that they list vehicles for sale that are currently loaner vehicles and that they won't be available for purchase for the next couple of months. I was looking at the 2017 Mercedes Benz E300 in the used for sale section. Most of those cares listed for sale won't be available for months. Why are they even listed?

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent Service & Value

Every contact I have with Knauz BMW Service, specifically Josh Paez , is always a pleasurable experience. The work that is going to be performed is clearly explained, I receive a clean loaner vehicle and am kept abreast of when I should expect to get my vehicle back. When I pick up the car it is always clean and the fixed has been performed properly the first time. I consider my self to be a "car guy" and therefore I have high expectation, I have never been disappointed. While Knauz is not the closest BMW dealer to me, I feel that the excellent service and fair pricing is worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Stephen, thank you for your feedback! We will be sure to pass along your kind words to Josh.

Great experience!!!

First time buying from Knauz and Bob made everything so easy. From trading in our car, dealing with service, our loaner, to finding us exactly what we were looking for! Thank you Bob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are so happy to hear Bob was able to make it a great experience for you and we know he will appreciate your kind words. Thank you again and enjoy your new BMW!

Excellent!

Thank you to Jack and Matt for helping us out with our new Land Rover! You two are the best! Thank you for helping us with all the features. We are beyond pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We will be sure to pass along your kind words to Jack and Matt. Enjoy your new LR!

Awesome Experience

Everyone at Knauz is so helpful and nice. They really work to get you the best deal. Kevin and Matt were great to work with. I would definitely recommend these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your post! We are so happy to hear Kevin and Matt made it a great experience for you and we will be sure to pass along your kind words. Thank you again and enjoy your new LR!

Long distance purchase a cinch!

I had a great experience working with Ken Gibadlo on buying a car from 900 miles away. He was available for my many questions and went on to help secure car shopping too. When Ken was going to be away from the dealership he had others available at all times to help me out. Give these guys a call!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Laura, thank you for sharing your feedback! We are so glad to hear Ken (and a few others) were able to assist you and make it a great experience. Please do not hesitate to contact us in the future if we can assist with any other automotive needs. Thank you again and enjoy your new BMW!