Reviews
Awesome!
Outstanding service and attention to detail. I bought a vintage Jeep Wrangler sight unseen and Mina was the utmost professional making sure the vehicle was just what I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mina was great to work with
Mina was great to work with for the recent purchase of our 2015 Ford F-250. He was easy to talk to and was quick to answer all of our questions. He provided us with lots of options for extended warranties and gap insurance for our purchase. The pictures of the vehicle I looked at prior to our visit were proven true when we saw the vehicle in person. I was a bit nervous making a large vehicle purchase from an independent dealer but felt very comfortable with our purchase after talking with Mina. I would highly recommend his dealership for our next high quality used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a great experience
Had a great experience with the car sales man Mr. Torres. Very nice man, he did give you the car deal salesman attitude. The price listed is the price you pay. No haggling. Which their prices are pretty good. Henry the finance manger was great to. What you see is what you get. They show you everything on the computer. There is no going back and force and they don’t try to pressure you into buying anything extra. I wish more car dealerships were like this.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Failed to disclose that prices are non-negotiable
Drove about one hour to visit dealership to look at a vehicle. After about 5 minutes, was asked where I was in the buying process. Informed Felix that I was ready to buy the right car at the right price. He responded that their online prices are non-negotiable. He should have mentioned that when I called to inquire, or they should have at least posted that on their website. The result is that I wasted almost 2 hours and the cost of my time and gasoline for nothing. If their dealership isn't up front with something as important as their pricing policy, is there anything else they won't be up front about?
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing Service!!
I was blown away at the amazing customer service and ease of the entire buying process! Spoke with Mina himself… Discussed my trade-in, sent photos, got an estimate of what my trade-in was worth and negotiated a sale of a car I really wanted. I have two children, so I didn’t have time to waste, and the dealership accommodated me so well. All of the numbers were discussed before I arrived, so all I needed to do was test drive and fill out paperwork. It was easy, fast, and I got a great car! I will definitely be going to them next time. Totally recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Responsive and courteous.
Not sure if this was the car for me, but they were responsive and courteous. They answered my questions completely and offered to show me the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Used 2016 Lexus IS 200T
My mother and I bought a car from St Mina auto sales and he was very courteous honest man he even went out of his way to get the design and color I wanted for my car and I love it thank you and God bless you and your business I would definitely recommend him to anyone looking to buy a car because of his integrity and honesty!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy car buying, great experience
Very friendly and professional, all staff were awesome. We love our car and the experience was absolutely great.The car selection was fantastic, would definitely recommend this dealership and will buy again when I need another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My best automobile purchase experience ever!
A long overdue review, Best Car purchase experience I've ever had! Trust St Mina's for the hard to find sports vehicle you desire! It's like St Mina's knows what car guys and gals are after with the inventory they stock. Read on for details! While mobilized to Afghanistan I kept tabs on 2006-2013 BMW E90 3-series vehicles with M-Sport package and particular color combinations via Cars.com. When I returned home, Mina had one on his lot, but it was across the country from me...until I received orders to San Diego for a one-week class. While in class, I texted Mina late one evening inquiring about the car, he replied back within minutes. Over the next two days we discussed the vehicle and negotiated via text on price. He lowered the price a few hundred dollars and explained that was the best he could do...i didn't doubt it as it was a fair price for a rare low-miles BMW 328i M-Sport with 6MT and Nav. We coordinated a test drive. After class ended on Friday, I rented a car, obtained a check from NFCU, and drove to Los Angelas. The car was parked right at the entrance. I took the most professional test drive I've had. The salesman was wise enough to not say anything during the drive, he let me test all systems and "listen" to what the car was telling me. The vehicle was as advertised...great shape. Mina had pre-filled out the paperwork before I arrived. I handed over the check, he handed over a Title a few minutes later. There were no surprises, no last minute fees...in fact he waived a fee he'd forgotten about. I left about an hour after I arrived, a set of keys and title in hand. From home I coordinated auto transport (don't get me started on that industry) and Mina worked with my chosen company to load the car on the carrier. About three weeks after I bought it, the car arrived at my home. I placed a big red bow on it and surprised my wife with her new wheels in the garage. Best auto purchase ever, thanks Mina! "Riverdance" CAPT SC USN
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best dealer I have ever visited!
My Daughter and I went shopping for a used Jeep Wrangler last weekend and visited several dealerships. Our first stop was at St. Mina auto sales where they had a pristine condition 2015 Jeep Wrangler. We were greeted by the Sales Manager Henry who was very nice and accommodating..He showed us the car and we went for a test drive and when we came back he showed us some numbers, we never once felt pressured or mistreated while being at this dealership, we told him we have a few more to look at and that this car was on the top of our list and he wished us good luck in our search. Needless to say after a long day of getting hassled by rude and high pressure salesmen from dealer to dealer we came back to St. Mina auto for the fact that they had a very laid back sales environment and we ended up leaving with that cleanest and best priced Jeep around! looking at the kind of inventory they had you can tell they really care about the qualify of the cars they put for sale because all the cars were in very good to excellent condition. We highly recommend St Mina Auto and will definatly come back when we need another car in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase