Reviews
After trying to fix my 2018 M2 driver?
After trying to fix my 2018 M2 driver?s seat by another I happily brought my car in to your dealership. My problem was diagnosed and remedied in short order. Everyone was very professional with a smile on their face. I am a customer for now on.
After trying to fix my 2018 M2 driver?
After trying to fix my 2018 M2 driver?s seat by another I happily brought my car in to your dealership. My problem was diagnosed and remedied in short order. Everyone was very professional with a smile on their face. I am a customer for now on.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great rating! We are always happy to help!
Efficient and quick process for an out of state purchase,
Efficient and quick process for an out of state purchase, finding solutions for all requests.
Efficient and quick process for an out of state purchase,
Efficient and quick process for an out of state purchase, finding solutions for all requests.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a great experience.
Had a great experience. I had an early appt and thought I would have to be there for hours. My advisor Rebecca was great and maintenance done thoroughly and quickly!
Had a great experience.
Had a great experience. I had an early appt and thought I would have to be there for hours. My advisor Rebecca was great and maintenance done thoroughly and quickly!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Had a great experience.
Had a great experience. My advisor Rebecca was great and maintenance done thoroughly and quickly!
Had a great experience.
Had a great experience. My advisor Rebecca was great and maintenance done thoroughly and quickly!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, provided by Rebecca Kunz.
Excellent service, provided by Rebecca Kunz. Clear communication in what the car needs and she got it done on time.
Excellent service, provided by Rebecca Kunz.
Excellent service, provided by Rebecca Kunz. Clear communication in what the car needs and she got it done on time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at RIchmond BMW Midlothian always provide
The team at RIchmond BMW Midlothian always provide quality service. A special shout out to Bilaji. He is an excellent salesman and works to find you the vehicle. I always enjoy my car buying experiences with the entire team.
The team at RIchmond BMW Midlothian always provide
The team at RIchmond BMW Midlothian always provide quality service. A special shout out to Bilaji. He is an excellent salesman and works to find you the vehicle. I always enjoy my car buying experiences with the entire team.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anneliese was a pleasure to work with throughout the
Anneliese was a pleasure to work with throughout the process. The wiring of cash appeared to confuse the accounting department but it worked out well.
Anneliese was a pleasure to work with throughout the
Anneliese was a pleasure to work with throughout the process. The wiring of cash appeared to confuse the accounting department but it worked out well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job for serving my car timely.
Great job for serving my car timely. And a big special thank you for the tech that washed my car and cleaned my interior mats. That service helped with the overly expensive repair services?ie: $200 for one filter. Thanks
Great job for serving my car timely.
Great job for serving my car timely. And a big special thank you for the tech that washed my car and cleaned my interior mats. That service helped with the overly expensive repair services?ie: $200 for one filter. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Went to dealership knowing exactly what I wanted.
Went to dealership knowing exactly what I wanted. Alex and his team took great care of me. I will only use this BMW dealership. Highly recommended.
Went to dealership knowing exactly what I wanted.
Went to dealership knowing exactly what I wanted. Alex and his team took great care of me. I will only use this BMW dealership. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.
Service was very good.
Service was very good. The process for buying the car was very lengthy. I thought the extensive credit checks?since I wasn?t getting a loan were not necessary.
Service was very good.
Service was very good. The process for buying the car was very lengthy. I thought the extensive credit checks?since I wasn?t getting a loan were not necessary.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!