Reviews
Great experience at BMW of West Houston!
Great experience at BMW of West Houston! Would definitely recommend! Service is always excellent and Jose Martell is always great to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW of Houston
We purchased a 2023 BMW X4m40i from BMW of Houston and they were very friendly and knowledgeable about the BMW's .. I would highly recommend this dealership
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Exceptional
Great experience and quick transaction. Will be back for my next one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car purchase experience
Overall, the employees, sales rep and finance mgr, they did a fine job. The buying process consumed my entire day and it needs to be streamlined as much as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
BMW x3
Tom Luk has been my salesman for a very long time due to the excellent service and impeccable knowledge. Bought my 6th bmw from him and highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Brian, Wow! Thank you for all of those stars! We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at BMW of West Houston!
2024 BMW X5 purchase
I just took delivery of a 2024 BMW X5 from Vinnie Adduci and BMW West Houston. Vinnie is by far the best new car salesman I have ever encountered and we are extremely satisfied with the ordering and delivery process. This is the 5th new car my family has bought from Vinnie and I'm sure we will see him soon for another order. If you want the best deal and most painless new car experience, go see Vinnie.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marty, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston! We hope to be of service to you again in the future.
Buying a new car
Great service, very professional. High recommended. I had Raymond Carrigan from sales department, he was very friendly, professional and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
BMW X5M50i at BMW West Houston - Wow
2023 BMW X5 M50i - wow what a SAV - have had many BMW's over the last 25 years but this is the best one I have driven. Great power, great acceleration, corners way better than most cars...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Whether you're looking for dream car, family car, daily
Whether you're looking for dream car, family car, daily driver I truly believe BMW of West Houston has it all, but if you're like me you don't like high pressured sales, but someone who generally cares about ypur needs and getting the job done for YOU then I would absolutely recommend finding Jose, even if you gotta drive across Houston to find this guy. Most transparent, personable, down to earth car salesman Ive ever worked with. He was patient with me (worked with me for 2-3 weeks straight) he didn't want me to buy any car until I felt it was the ONE, and he was determined to help me get the best deal he could possibly get for me. He made sure when I found the ONE he held onto it, and tried to reserve it as long as he could for me. When it came down to it, I was able to walk away with the most amazing family car I could ever want, keeping my little one safe, my fiance protected, and having a great luxurious ride. My ENTIRE family and I will be a client of not only BMW west Houston for life, but most importantly a client of Jose's for life!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2023 X3 S Drive
Marvin Barahona , he is excellent seller, very good attention. Also Christopher Blair, he es excellent too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Claudia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!