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BMW of Chattanooga

(864 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 885-1882 (855) 885-1882
Used (855) 875-7799 (855) 875-7799
Service (855) 957-3002 (855) 957-3002

Reviews

(864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Chattanooga from DealerRater.

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Courteous and respectful folks, they valued my time and

Courteous and respectful folks, they valued my time and followed up with any outstanding issues. Facility was clean and well maintained. Customer lounge is comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The service from start to finish was great.

The service from start to finish was great. The salesman James customer service was wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

They have a great team with excellent service, very

They have a great team with excellent service, very friendly, accomodating and easy to work with, would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Very professionally run and really friendly people!

Very professionally run and really friendly people! The buy process went smoothly and quickly. Definitely recommend them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I had a great experience with the purchase of my 2025

I had a great experience with the purchase of my 2025 Sierra Denali! Both Owen in sales, and Cody in finance were awesome and very transparent with the whole buying process. I highly recommend this dealership for anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, we're delighted to hear that you had a great experience with us! Our team works hard to ensure transparency and customer satisfaction throughout the buying process. We appreciate the recommendation and look forward to serving you again in the future at our dealership!

BMW of Chattanooga was great.

BMW of Chattanooga was great. James worked late to let us look at the X3. Process was smooth and simple. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

They offered good response and follow up and answered all

They offered good response and follow up and answered all my questions regarding the 2019 Mercedes 400

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Very professional, no pressure and very knowledgeable

Very professional, no pressure and very knowledgeable sales staff. Helped us find perfect vehicle at fair price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Awesome people, up front and straight forward, quick and

Awesome people, up front and straight forward, quick and simple process. We highly recommend this dealership..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our business! We are thrilled to hear that you had a positive experience with us. We pride ourselves on providing excellent and efficient service. See you again soon!

Very friendly and helpful Hazmi was excellent in helping

Very friendly and helpful Hazmi was excellent in helping with getting everything in order was a easy and painless process highly recommend them to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!