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BMW of Toledo

(1,000 reviews)
Visit BMW of Toledo
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–3:30pm
Sunday Closed Closed

Reviews

(1,000 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Toledo from DealerRater.

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Routine service

Both Kyle and Bailey were really nice and very attentive. The service was provided quickly and efficiently. The dealership was very accommodating. The requirement of a 25 words response is a gross waste of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Typical outstanding service from Jim and John. Only...

Typical outstanding service from Jim and John. Only suggestion is there is always a long hold time until service answers (not advisors but person answering connections from operator.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I have never had any problems here staff is nice and...

I have never had any problems here staff is nice and helpful.?would go back again everyone seems knowledgeable about services needed turn around time was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Extremely professional dealership. Very responsive sales...

Extremely professional dealership. Very responsive sales team. Very easy lease terms with their financial team. I won’t go anywhere else ever again! If you’re in the market for a new or used BMW or other luxury car, definitely check this dealership out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Always top notch knowledgeable service.Yark bmw has a...

Always top notch knowledgeable service. Yark bmw has a very clean organized service area. Provided a new bmw loaner car free of charge. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Excellent Service... as always.

Even with the COVID protocols in place, the BMW service team performed the service quickly and returned my X1 in spotless condition. Thank you all,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

We have been a customer for many many years with Yark...

We have been a customer for many many years with Yark BMW. From sales to service always reliable pleasant experience. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

They are always professional and efficient with their...

They are always professional and efficient with their service! I drive 2 hrs from Dayton area to buy and have my BMW serviced there! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

We were looking for certified BMW and located one here...

We were looking for certified BMW and located one here and although it was 2 hours away from us after speaking with Mason we decided to make the drive. It was definitely worth it! Mason was the perfect sales person. Not pushy, friendly and answered all our questions/concerns and let us take our time in deciding without the annoying sales pitch. Definitely would recommend BMW of Toledo and if you stop in ask for Mason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I always appreciate Bailey’s readiness to help. She’s so...

I always appreciate Bailey’s readiness to help. She’s so easy to get in contact with, too! Very knowledgeable assistance with even the most detailed questions. I feel like it’s First Class treatment every time. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!