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CarMax Fresno

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
Visit CarMax Fresno
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
(559) 475-9240 (559) 475-9240

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Not great

Francesca started as my sales person, I do not recommend her. Yelana ultimately helped me get into the car I wanted. The process was a hassle but worked out

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This car max auto is a joke.

They run a hard credit on me and I was told approved for X amount of loan I was excited and wanted to purchase one of their vehicle but no one got back to me in a week. I call and left many message car max did not return my call. Bad customer service, bad dealer, and overall experience 0 star.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice, But Too Expensive

I like their service. They have a lot of cars. No pressure from sales reps. I just thought their caqrs were more expensive than other places.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Freddie - We are glad you had a no pressure sales experience at our store. Our cars pass a 125-point inspection so you have the assurance that your vehicle is in top shape. We also offer a five-day money back guarantee and a 30 day limited warranty to give you extra peace of mind. The price listed on the vehicle takes those assurances into consideration.