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Jim White's Truck & Auto Center

(576 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–2:00pm
Sunday Closed

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Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I am just going to be honest here.

I am just going to be honest here. My experiences in the past and the present are rarely good when it's time to buy a car for my wife or myself. I assume it's because I despise being lied to and I don't like when someone tries to take me for an idiot. I am certain nobody does. It seems like every time you go somewhere, it's just not an enjoyable experience at all. It's almost like you are paying for someone to mistreat you. Well, that's not going to happen at Jim White's. I am normally on edge as soon as I walk on a lot and immediately after meeting Rich and talking to him for a few minutes I could tell he was listening to me, he wasn't trying to talk over me and most importantly, he was straight with me. I took the car I saw for a drive and it was great. That was on a Friday and I picked the car up on Monday night. He communicated everything I had to do and made the process truly an enjoyable experience. I almost wish we needed another car so we could do it again. Thanks Rich !!!

I am just going to be honest here.

I am just going to be honest here. My experiences in the past and the present are rarely good when it's time to buy a car for my wife or myself. I assume it's because I despise being lied to and I don't like when someone tries to take me for an idiot. I am certain nobody does. It seems like every time you go somewhere, it's just not an enjoyable experience at all. It's almost like you are paying for someone to mistreat you. Well, that's not going to happen at Jim White's. I am normally on edge as soon as I walk on a lot and immediately after meeting Rich and talking to him for a few minutes I could tell he was listening to me, he wasn't trying to talk over me and most importantly, he was straight with me. I took the car I saw for a drive and it was great. That was on a Friday and I picked the car up on Monday night. He communicated everything I had to do and made the process truly an enjoyable experience. I almost wish we needed another car so we could do it again. Thanks Rich !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My husband and I recently purchased a vehicle from Rich

My husband and I recently purchased a vehicle from Rich and it was truly an awesome experience for us. We live in Nevada, but summer in New York and needed to purchase a vehicle before we arrived. We had a very bad experience with trying to purchase a vehicle from a local western NY big name dealer, so we decided to search the area for another place to buy. We are so happy we found Rich at Jim White’s Truck & Auto Center. The purchase was made through email and phone calls while we were still in Nevada and Rich really went above and beyond to help us. We would highly recommend Rich to anyone looking to purchase a vehicle from a reliable and honest business. Earl and Wendy Lee

My husband and I recently purchased a vehicle from Rich

My husband and I recently purchased a vehicle from Rich and it was truly an awesome experience for us. We live in Nevada, but summer in New York and needed to purchase a vehicle before we arrived. We had a very bad experience with trying to purchase a vehicle from a local western NY big name dealer, so we decided to search the area for another place to buy. We are so happy we found Rich at Jim White’s Truck & Auto Center. The purchase was made through email and phone calls while we were still in Nevada and Rich really went above and beyond to help us. We would highly recommend Rich to anyone looking to purchase a vehicle from a reliable and honest business. Earl and Wendy Lee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Working with Rich from Jim whites auto was such a amazing

Working with Rich from Jim whites auto was such a amazing experience. Trust me I didn't make it easy all of our interaction was over the phone and email and I didn't think I would be ever able to afford a jeep like this and he made the whole process very simple and very easy. He did such a amazing job helping me find a loan that works for me and guided me through everything I needed to do. The over all experience was even better then I could of hoped and I would HIGHLY recommend if your ever in need a new vehicle to go see Rich.

Working with Rich from Jim whites auto was such a amazing

Working with Rich from Jim whites auto was such a amazing experience. Trust me I didn't make it easy all of our interaction was over the phone and email and I didn't think I would be ever able to afford a jeep like this and he made the whole process very simple and very easy. He did such a amazing job helping me find a loan that works for me and guided me through everything I needed to do. The over all experience was even better then I could of hoped and I would HIGHLY recommend if your ever in need a new vehicle to go see Rich.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I just wanted to say a few words about my experience

I just wanted to say a few words about my experience buying a truck at Jim White’s in Irving NY. I started my buying experience like most people online and let me tell you I looked at every truck in the area I mean every truck, it became an obsession you can ask my wife. LOL. I found Jim White’s website and called about a truck that was out of my price range but I really liked. When Rich answered the phone he was so helpful and honest with me, come to find out he owns the dealership he was not pretentious but super friendly and very helpful and being in the business for 30 years he was very knowledgeable and I really appreciated that. I called him a few times before going to see the truck because I had lots of questions and he was never put out and I never felt rush. Long story short Rich helped me make a deal on the truck that was out of my price range and I love it. If you looking for a vehicle call Rich you won’t be disappointed. 😃👍🏽

I just wanted to say a few words about my experience

I just wanted to say a few words about my experience buying a truck at Jim White’s in Irving NY. I started my buying experience like most people online and let me tell you I looked at every truck in the area I mean every truck, it became an obsession you can ask my wife. LOL. I found Jim White’s website and called about a truck that was out of my price range but I really liked. When Rich answered the phone he was so helpful and honest with me, come to find out he owns the dealership he was not pretentious but super friendly and very helpful and being in the business for 30 years he was very knowledgeable and I really appreciated that. I called him a few times before going to see the truck because I had lots of questions and he was never put out and I never felt rush. Long story short Rich helped me make a deal on the truck that was out of my price range and I love it. If you looking for a vehicle call Rich you won’t be disappointed. 😃👍🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rich was never pushy and always transparent.

Rich was never pushy and always transparent. It's a rarity these days to find someone who actually wants to help and not just make a sale. I am impressed by his willingness to go above and beyond to ensure I was as comfortable as possible with my new purchase. This is the type of transaction that all should be based off. Rich has definitely set the bar nice and high. Thank you sir.

Rich was never pushy and always transparent.

Rich was never pushy and always transparent. It's a rarity these days to find someone who actually wants to help and not just make a sale. I am impressed by his willingness to go above and beyond to ensure I was as comfortable as possible with my new purchase. This is the type of transaction that all should be based off. Rich has definitely set the bar nice and high. Thank you sir.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My first experience buying à used car.

I can't thank these people enough. They helped me from beginning to end with everything. I was stressed out and looking to be turned away. Within 2weeks I drove away with a new used car that was safer than my old one.

My first experience buying à used car.

I can't thank these people enough. They helped me from beginning to end with everything. I was stressed out and looking to be turned away. Within 2weeks I drove away with a new used car that was safer than my old one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership

Richard was very helpful and answered any questions we had. When we mentioned a few concerns he was right there to address them. It was a pleasant experience to purchase from Jim White's. He did his research and we received a better interest rate. Great to work with a "hometown" dealer. Would go back if we need another vehicle.

Great Dealership

Richard was very helpful and answered any questions we had. When we mentioned a few concerns he was right there to address them. It was a pleasant experience to purchase from Jim White's. He did his research and we received a better interest rate. Great to work with a "hometown" dealer. Would go back if we need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience

We purchased our sons first car here. Rich and Kathy took excellent care of us. They made the experience pleasant and easy for our family. My son is very happy with his car! 😄

Great car buying experience

We purchased our sons first car here. Rich and Kathy took excellent care of us. They made the experience pleasant and easy for our family. My son is very happy with his car! 😄

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jim and Kathy rock!

My son's truck died while he was here visiting. He needed a new vehicle to get back to his internship in MA. They had a couple of trucks on the lot he test drove, found the one he liked and they made it fit his payment needs. They also handled all the paperwork with the DMV, bank and insurance company which was not a fun task at all! Not only that they got it all done in a day! I would come back and recommend them in a heartbeat!

Jim and Kathy rock!

My son's truck died while he was here visiting. He needed a new vehicle to get back to his internship in MA. They had a couple of trucks on the lot he test drove, found the one he liked and they made it fit his payment needs. They also handled all the paperwork with the DMV, bank and insurance company which was not a fun task at all! Not only that they got it all done in a day! I would come back and recommend them in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you!! Great Customer Service!!

Richard White and his wife Kathy found me the perfect car for my Niece April and her large family of 6+ children. I told Richard my budget and not only did he find us a Dodge Durango Citadel in wonderful condition with a clean Carfax, but we were able to purchase an additional 36-month warranty and still stay within my budget. This dealership also did a complete service check-up before selling the car to us. Kathy was amazing and made sure the final paperwork was done in a timely manner. Thank you, Richard and Kathy. You were a blessing.

Thank you!! Great Customer Service!!

Richard White and his wife Kathy found me the perfect car for my Niece April and her large family of 6+ children. I told Richard my budget and not only did he find us a Dodge Durango Citadel in wonderful condition with a clean Carfax, but we were able to purchase an additional 36-month warranty and still stay within my budget. This dealership also did a complete service check-up before selling the car to us. Kathy was amazing and made sure the final paperwork was done in a timely manner. Thank you, Richard and Kathy. You were a blessing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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