Reviews
Write a reviewGreat service while buying . Terrible after.
While I bought a truck and car from them within a month. They were happy to take my money. But after transaction were done . Service was bad. Still waiting on a refund 6 months later when I was told it would be done in March .
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer experience
Top of the line dealership. My team of team. Great family business. I would recommend to anyone. They had the Lexus LS ready for me as advertised. No behind the scenes cost. Straight to the point. I am very happy with my new car and overall customer experience. Can’t wait to buy my next Lexus. Ask for my man Danish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
worst customer relations ever
worst client relations ever! Worked with them, multiple people give you different prices, then say they didn't. Arrange to get a car and they say they sold it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Friendly, easy transaction good quality.
I purchased a 2017 Toyota Sequoia, the price was very good. I worked with Ali, who was very friendly and not pushy. It is a family business and everyone was nice, besides the price I went to Highline motors because it had good reviews and I was not disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst experience ever
Went to look at a Toyota Tacoma. Called ahead and was assured that the vehicle was pristine and never used as a work truck. Took the hour drive down to see this truck and boy was I surprised. The young man who greeted us spent 10 minutes trying to find the keys. When his cousin finally brought the truck around, it was a mess. The whole thing smelled like an ashtray and there were burns everywhere on the interior. There were also work hazard lights installed which means the person I spoke to flat out lied to me. There were so many red flags I didn’t even go on a test drive. I went in to return the keys and they begged me to come into a sales office where they pitched me a 2nd truck. This one was more expensive but I was assured it was “much nicer”. They gave me the keys and said “it’s out there”. After 10 minutes of searching I finally found the truck and- lo and behold- still smelled like an ashtray and the battery was dead. So I took a hike back to the office, let the guy know, and someone came out with a jumper box. The car sounded like crap when it finally started so, again, I didn’t even bother to test drive it. Overall this place was the biggest waste of my time. The building is nice and they have Bugatti’s and BMW’s on display in the show room but it‘s all flash and no substance. If they couldn’t even be bothered to maintain the cars they are trying to sell...or at very least make them half presentable... I was happy to take my business elsewhere. I suggest anyone who took the time to read this review do the same.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Told them not to run my credit at different banks
Stay away not Trustworthy they lied to me told me they wouldn't run my credit at multiple banks they did anyway just got a letter from another bank notifying me they did
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The most STRESS FREE car shopping - EVER!
Had been car shopping for what seemed forever and I came across a vehicle on one of the car websites that was located at Highline. I am a bit skeptical when going to used car lots because what you see (online) is not generally what you get (on lot). From the minute we drove into their yard, I was in awe. Ali greeted us as we got there and I told him what we were there to see and he made sure it was brought around immediately. The car was immaculate! Everything it looked like online was how it was, only better, in person. After the test drive, inside we were also helped by Danish while Ali finished up with another customer. These two gentlemen were top notch! All in all, from start to finish I think was about 2 hours. Pricing was fair and the deal was wrapped up. On the drive home (30 mins away) the car handled perfectly. All in all, this was one of the BEST transactions I have ever gone through with a car purchase. I would definitely recommend them - not only are they great to deal with, they have a HUGE inventory of quality cars and trucks (Ford, Dodge, Mercedes, Bentley, Honda, Tesla, to name a few) in every price range. Go see them!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Deal
It was well worth the drive from Northeastern Pennsylvania for a great deal on a Mercedes GLA 250. The car was everything as advertised. Saeed was extremely helpful throughout the whole experience. Highly recommend this dealership for anyone in the market for a used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very disappointed , poorly treated ,bad experience
contacted this dealer through several sites and called as soon as they opened . made arrangements to go see vehicle and advised them i was coming to buy it. they said great see you soon, i left work early and as i am far away i was more than half way there and knowing i was coming they still sold the vehicle to someone who contacted them after me . i cant explain how disappointed and angry i am with this place i wonder how they get high reviews when they treat people like this.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome Experience
Saeed made our buying experience effortless. They have great cars and the customer service was the best we have ever experienced. We will definitely buy there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase