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Scoggin-Dickey Chevrolet Buick

(42 reviews)

Reviews

(42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Tahoe

Everyone was very helpful. Chris Chavez did a great job of explaining everything about the vehicle. He was very personable and enjoyable to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast oil change

Thanks Jeff for helping me get back on the road fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New Equinox Purchase

5th vehicle purchased from SD. Cruz Reyna was very helpful and made this purchase very simple. No pressure tactics, no back and forth haggling over price and financing. Very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Fixed problem which was heater core. Tech did not plug radio back in. Have to go back to have radio plugged back in. Dash rattles a lot now since repair. Did not clean up passager floorboard after repair. Lots of dirt and two washers on passanger floorboard. Excepted a little better job for 2000 dollars.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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He went to Scoggins

I worked with Tom throughout the process. Tom was real good. Never came off to sales-y, but let me work through my evaluation and decision process. I was able to watch college football games during the process, which made me happy. Would definitely return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service department

My wife's car suddenly started making a "thrashing" sound when the AC was turned on. We took it in and it was in and out in by the next day with a new compressor. the service department is great to work with, they really listen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scoggin Dickey Service Department

I would recommend their Service Department but I would not recommend their sales department. I have always gotten wonderful service from their service department. Their service department always ask questions about needed service so that I can make a wise decision on what I need to have looked at and serviced or repaired at the time I bring my vehicle in. They help me keep my vehicle in top running order.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A. Walters

My Salesman worked very hard to get the best deal for me. I was in and out in a couple of hours headed back home very happy about traveling 150 miles to purchase my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair

In and out in one day!!! Gave me a loaner vehicle which helped a lot while they had my car in the shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service, helpful staff, respectful of time

Staff was very helpful and respectful of our time constraint which was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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