Reviews
Ty Koreneck was amazing!
Ty Koreneck was amazing! He got me my 1st Brand New ride!! Thanks U Ty.
Ty Koreneck was amazing!
Ty Koreneck was amazing! He got me my 1st Brand New ride!! Thanks U Ty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Samalia! We're thrilled to hear that Ty was able to assist you in getting your first brand new ride at Chevrolet of West. Enjoy your new vehicle, and we look forward to seeing you again soon! Sincerely, The Team at Chevrolet of West
The WORST dealership EVER.
The WORST dealership EVER. I had been working with sway to get a truck for my business. He told me one thing on the phone to get me to come down. Mind you I drove from out of town with my family Friday evening. Got an Airbnb for the weekend. Arrived at the dealership at 9am. Come 12pm still NOTHING, no numbers wasn’t sure what he was doing. He kept trying to put me in everything I DID NOT WANT. The down payment went from 2500 to 10,000. So at noon I left to grab lunch. At 2pm called him to check the status of the deal and all he would say is come in. I drove 30 min back to dealership not once but twice and STILL could not give me numbers. I asked what was going on and he would say let me see. He had SEVERAL people waiting for HOURS with nothing delivered as promised. Keep your money and DO NOT WASTE YOUR TIME.
The WORST dealership EVER.
The WORST dealership EVER. I had been working with sway to get a truck for my business. He told me one thing on the phone to get me to come down. Mind you I drove from out of town with my family Friday evening. Got an Airbnb for the weekend. Arrived at the dealership at 9am. Come 12pm still NOTHING, no numbers wasn’t sure what he was doing. He kept trying to put me in everything I DID NOT WANT. The down payment went from 2500 to 10,000. So at noon I left to grab lunch. At 2pm called him to check the status of the deal and all he would say is come in. I drove 30 min back to dealership not once but twice and STILL could not give me numbers. I asked what was going on and he would say let me see. He had SEVERAL people waiting for HOURS with nothing delivered as promised. Keep your money and DO NOT WASTE YOUR TIME.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Xavier was awesome.
Xavier was awesome. Good dealership. Love my new car. Apple Sport in Marlin would not work with me but Chevrolet of West did. They were the best.
Xavier was awesome.
Xavier was awesome. Good dealership. Love my new car. Apple Sport in Marlin would not work with me but Chevrolet of West did. They were the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Debbie, for your fantastic feedback! We’re thrilled to hear you love your new car and appreciate your kind words about Xavier and Chevrolet of West. We're dedicated to providing great service and are glad we could assist you. If you have any questions or need further assistance, feel free to reach out. Enjoy your ride! Sincerely, The Team at Chevrolet of West
I am writing to express my disappointment with the
I am writing to express my disappointment with the service I have received from this dealership. As a repeat customer, I was previously impressed with the exceptional service provided by sales representative Joe. However, Joe is no longer with the dealership, and my recent experience has been marred by a cracked windshield and a lack of communication from the salesman Dillion . Despite being informed by Dillion that the repair would not be immediate until paperwork was summited. I have made numerous calls and left messages over the past couple of months, only to be ignored. It appears that the dealership is no longer invested in providing adequate customer service once payment has been received. I have also attempted to contact the sales manager, but my inquiries have been met with silence. Additionally, I have yet to receive my tags, which are now outdated. The lack of communication and follow-through has been disappointing, and I would not recommend this dealership to others. In fact, I will refrain from doing business with them in the future and will retract any positive statements I may have made about this dealership.
I am writing to express my disappointment with the
I am writing to express my disappointment with the service I have received from this dealership. As a repeat customer, I was previously impressed with the exceptional service provided by sales representative Joe. However, Joe is no longer with the dealership, and my recent experience has been marred by a cracked windshield and a lack of communication from the salesman Dillion . Despite being informed by Dillion that the repair would not be immediate until paperwork was summited. I have made numerous calls and left messages over the past couple of months, only to be ignored. It appears that the dealership is no longer invested in providing adequate customer service once payment has been received. I have also attempted to contact the sales manager, but my inquiries have been met with silence. Additionally, I have yet to receive my tags, which are now outdated. The lack of communication and follow-through has been disappointing, and I would not recommend this dealership to others. In fact, I will refrain from doing business with them in the future and will retract any positive statements I may have made about this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience with us. We understand your disappointment regarding the service you received at Chevrolet of West, especially as a repeat customer. Your feedback about the communication issues and the situation with your windshield repair is important, and we appreciate you bringing it to our attention. We are dedicated to providing quality service, and we encourage you to reach out to us directly so we can address your concerns and provide assistance with your tags and communication issues. Your satisfaction is important to us, and we want to ensure a positive resolution moving forward. Thank you for your feedback, and we hope to improve your experience. Sincerely, The Team at Chevrolet of West
Amazingly easy car buying experience.
Amazingly easy car buying experience. Found vehicle we liked, took a test drive, got the price we wanted. Would recommend or purchase from here again
Amazingly easy car buying experience.
Amazingly easy car buying experience. Found vehicle we liked, took a test drive, got the price we wanted. Would recommend or purchase from here again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Bryan! We're thrilled to hear that you had an amazingly easy car buying experience at Chevrolet of West. It’s great to know you found a vehicle you liked and got the price you wanted. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Chevrolet of West
Amazingly Easy car buying experience.
Amazingly Easy car buying experience. Found vehicle, took test drive, got the price and payments we wanted. Would definitely go here to purchase a car again
Amazingly Easy car buying experience.
Amazingly Easy car buying experience. Found vehicle, took test drive, got the price and payments we wanted. Would definitely go here to purchase a car again
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman was very helpful towards our interest in
The salesman was very helpful towards our interest in what we wanted in our new vehicle
The salesman was very helpful towards our interest in
The salesman was very helpful towards our interest in what we wanted in our new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was professional and real helpful especially our
Everyone was professional and real helpful especially our salesman Tyler It was a pleasure doing business
Everyone was professional and real helpful especially our
Everyone was professional and real helpful especially our salesman Tyler It was a pleasure doing business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The are liars.
The are liars. Worst dealership ever. They tell you anything to get you in. Research this place before going. I made the mistake of not doing that. Had us drive three hours. Carlos told me to my face it was a lie about the post and it’s just to get people in. The car being there and the price of the vehicle. I spent my only day off to go. Very unprofessional. After there I checked his Facebook reviews and the dealership reviews and they were all horrible!
The are liars.
The are liars. Worst dealership ever. They tell you anything to get you in. Research this place before going. I made the mistake of not doing that. Had us drive three hours. Carlos told me to my face it was a lie about the post and it’s just to get people in. The car being there and the price of the vehicle. I spent my only day off to go. Very unprofessional. After there I checked his Facebook reviews and the dealership reviews and they were all horrible!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience, Nicole. We appreciate your feedback about Chevrolet of West. Your concerns regarding communication and transparency are taken seriously. We encourage you to contact us directly so we can address this matter further. Thank you for bringing this to our attention. Sincerely, The Team at Chevrolet of West
The salesman was great and very knowledgeable about all
The salesman was great and very knowledgeable about all my concerns about a new car
The salesman was great and very knowledgeable about all
The salesman was great and very knowledgeable about all my concerns about a new car
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car