Reviews
I have had trouble with my radio and power tail gate
I have had trouble with my radio and power tail gate often. I brought my truck in for repairs and everything was fine for 2 days then the problems returned.
I have had trouble with my radio and power tail gate
I have had trouble with my radio and power tail gate often. I brought my truck in for repairs and everything was fine for 2 days then the problems returned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I have bought so many car?
I have bought so many car?s and trucks through out the year?s and this buy at JK Chevrolet was easy and so very simple due to the salesman Mr Harold Holmquist.
I have bought so many car?
I have bought so many car?s and trucks through out the year?s and this buy at JK Chevrolet was easy and so very simple due to the salesman Mr Harold Holmquist.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have purchased two cars from Chevrolet and I am very
I have purchased two cars from Chevrolet and I am very happy with both. The service department is always on time and friendly. I always feel confident driving.
I have purchased two cars from Chevrolet and I am very
I have purchased two cars from Chevrolet and I am very happy with both. The service department is always on time and friendly. I always feel confident driving.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had to take my Chevrolet Malibu in for a second time to
Had to take my Chevrolet Malibu in for a second time to have the gear shift assembly replaced Car was ready with a couple of days. Good service and friendly people
Had to take my Chevrolet Malibu in for a second time to
Had to take my Chevrolet Malibu in for a second time to have the gear shift assembly replaced Car was ready with a couple of days. Good service and friendly people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service was great!
Service was great! Stephanie did a great job of keeping me updated on my truck while in serive
Service was great!
Service was great! Stephanie did a great job of keeping me updated on my truck while in serive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
EVERYONE THINK TWICE BEFORE USING JK CHEVROLET FOR YOUR
EVERYONE THINK TWICE BEFORE USING JK CHEVROLET FOR YOUR VEHICLE SERVICING...AND HERE IS WHY: After todays visit for service on my C8 Corvette, I have no plans or desire to use the services of JK Chevrolet. For the following reasons: I am on their email mailing list and was recently sent some service coupons, one of which was for an oil change and tire rotation...for $74.95, up to 8 quarts...OK sounded like a good deal...scheduled my appointment for 8 AM today. It took about an hour...no problem. When it came time to pay my bill, I was told, it was $129.00...I knew there would be some tax but not $50+, I reminded them I had a coupon for a $75 oil change and tire rotation...and asked why the extra charge...they said they put 10 quarts of oil in, and the extra cost was due to the extra amount of oil needed. I told them that a C8 Corvette only requires 7.5 quarts of oil for an oil change. I asked to see the service manager...he looked on the computer and confirmed that it only takes 7.5 quarts of oil. I then took a closer look at the service invoice and there was no mention of the tire rotation documented on the invoice...only that they checked the air in the tires. I asked why there was no tire rotation noted on the invoice. I said I know a typical tire rotation can't be performed...all the way around...but a left to right and right to left of the tires on the front and rear can be rotated. I asked, "Were the tires rotated?", and they said yes...I then said, "I want it to say on the invoice that the tires were rotated." The invoice was only changed to reflect a revision of the oil change price...and I had to ask twice for them to indicate the tire rotation on the invoice. Lesson learned...I won't be using JK Chevrolet again...and if you do...I encourage you to check and double check the bill they present to you for service. (Yes I know there some that will say they've never had any problems with them...well good for you.)
EVERYONE THINK TWICE BEFORE USING JK CHEVROLET FOR YOUR
EVERYONE THINK TWICE BEFORE USING JK CHEVROLET FOR YOUR VEHICLE SERVICING...AND HERE IS WHY: After todays visit for service on my C8 Corvette, I have no plans or desire to use the services of JK Chevrolet. For the following reasons: I am on their email mailing list and was recently sent some service coupons, one of which was for an oil change and tire rotation...for $74.95, up to 8 quarts...OK sounded like a good deal...scheduled my appointment for 8 AM today. It took about an hour...no problem. When it came time to pay my bill, I was told, it was $129.00...I knew there would be some tax but not $50+, I reminded them I had a coupon for a $75 oil change and tire rotation...and asked why the extra charge...they said they put 10 quarts of oil in, and the extra cost was due to the extra amount of oil needed. I told them that a C8 Corvette only requires 7.5 quarts of oil for an oil change. I asked to see the service manager...he looked on the computer and confirmed that it only takes 7.5 quarts of oil. I then took a closer look at the service invoice and there was no mention of the tire rotation documented on the invoice...only that they checked the air in the tires. I asked why there was no tire rotation noted on the invoice. I said I know a typical tire rotation can't be performed...all the way around...but a left to right and right to left of the tires on the front and rear can be rotated. I asked, "Were the tires rotated?", and they said yes...I then said, "I want it to say on the invoice that the tires were rotated." The invoice was only changed to reflect a revision of the oil change price...and I had to ask twice for them to indicate the tire rotation on the invoice. Lesson learned...I won't be using JK Chevrolet again...and if you do...I encourage you to check and double check the bill they present to you for service. (Yes I know there some that will say they've never had any problems with them...well good for you.)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review
Overall a FANTASTIC experience! Everyone was extremely helpful and positive throughout the whole process, all the way down to their financial team!
Review
Overall a FANTASTIC experience! Everyone was extremely helpful and positive throughout the whole process, all the way down to their financial team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lynettekirk0993@gmail.com
Started off swell, went horrible No one contacted me through out the process and my car stayed with them for about 2 months the desk clerk is rude It need's to get better real soon!
Lynettekirk0993@gmail.com
Started off swell, went horrible No one contacted me through out the process and my car stayed with them for about 2 months the desk clerk is rude It need's to get better real soon!
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Lynette, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (409) 527-4142 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Jk Chevrolet Experience
The staff at JK Chevrolet really made me feel like family, and was very in tune with what worked for me, I would definitely tell anyone in the market for a vehicle to stop by and give JK Chevrolet a try.
Jk Chevrolet Experience
The staff at JK Chevrolet really made me feel like family, and was very in tune with what worked for me, I would definitely tell anyone in the market for a vehicle to stop by and give JK Chevrolet a try.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Walter, thank you so much for your positive comments about Jk Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I had a Canister Purge Valve replaced today 4/14l2023 on
I had a Canister Purge Valve replaced today 4/14l2023 on my 2012 Camaro 45th anniversary edition. Randal in parts and Stephanie in service were great to deal with. Hopefully that resolved my check engine light. Thanks JK. This dealership actually returned my vehicle, which has 6690 miles in 11 years, in the same perfect condition it was in when I arrived. I love my car!
I had a Canister Purge Valve replaced today 4/14l2023 on
I had a Canister Purge Valve replaced today 4/14l2023 on my 2012 Camaro 45th anniversary edition. Randal in parts and Stephanie in service were great to deal with. Hopefully that resolved my check engine light. Thanks JK. This dealership actually returned my vehicle, which has 6690 miles in 11 years, in the same perfect condition it was in when I arrived. I love my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car