Reviews
The salesperson was a person of their word and held the
The salesperson was a person of their word and held the vehicle for me until I could make the 2.5 hr drive to go look at the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We worked with Luke initially and he was great!
We worked with Luke initially and he was great! The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his customers while he was out. Shortly after he left we had someone calling us just to check in. Talk about great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It was a mechanic special which wasn't listed in the ad,
It was a mechanic special which wasn't listed in the ad, I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was a little bit shady I decided not to buy from them.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Great people that take the time to make you feel
Great people that take the time to make you feel important and get you exactly what you’re looking for! Thanks everyone!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Support AFTER the Sale
Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Rob, Kyle, and Gannon really came through for me, is
Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I feel very comfortable at this dealership whether...
I feel very comfortable at this dealership whether getting my car serviced or shopping for a new one
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Luke for helping find a new vehicle
Kruse Motors was fantastic, they were very helpful....
Kruse Motors was fantastic, they were very helpful. Salvador Duran did an outstanding job and was very helpful. I would definitely recommend Kruse Motors and Salvador to anybody who is looking for a vehicle and an awesome experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kruse does a fantastic job with customer service. Luke...
Kruse does a fantastic job with customer service. Luke Stauber has been there to help us on every turn. We love our new Enclave. We will continue to work with Kruse Motors.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very upfront about everything in the deal. Tom...
They were very upfront about everything in the deal. Tom is very knowledgeable about the vehicles. I like working with sales people who have experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car