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Kruse Motors

(57 reviews)
Visit Kruse Motors
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (507) 401-2019 (507) 401-2019
Used (507) 401-8048 (507) 401-8048
Service (507) 401-8041 (507) 401-8041

Reviews

(57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The salesperson was a person of their word and held the

The salesperson was a person of their word and held the vehicle for me until I could make the 2.5 hr drive to go look at the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We worked with Luke initially and he was great!

We worked with Luke initially and he was great! The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his customers while he was out. Shortly after he left we had someone calling us just to check in. Talk about great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a mechanic special which wasn't listed in the ad,

It was a mechanic special which wasn't listed in the ad, I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was a little bit shady I decided not to buy from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people that take the time to make you feel

Great people that take the time to make you feel important and get you exactly what you’re looking for! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Support AFTER the Sale

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Rob, Kyle, and Gannon really came through for me, is

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I feel very comfortable at this dealership whether...

I feel very comfortable at this dealership whether getting my car serviced or shopping for a new one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks Luke for helping find a new vehicle

Kruse Motors was fantastic, they were very helpful....

Kruse Motors was fantastic, they were very helpful. Salvador Duran did an outstanding job and was very helpful. I would definitely recommend Kruse Motors and Salvador to anybody who is looking for a vehicle and an awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kruse does a fantastic job with customer service. Luke...

Kruse does a fantastic job with customer service. Luke Stauber has been there to help us on every turn. We love our new Enclave. We will continue to work with Kruse Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very upfront about everything in the deal. Tom...

They were very upfront about everything in the deal. Tom is very knowledgeable about the vehicles. I like working with sales people who have experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.