Skip to main content

Modern Chevrolet

(653 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 805-0171 (877) 805-0171
Used (877) 805-1176 (877) 805-1176
Service (336) 793-8211 (336) 793-8211

Reviews

(653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent people to deal with

they are so nice there. had gotten a letter on a recall and asked about it ,was checked and part was ordered and will be notified when it arrives and schedule a time for the repair. good people!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the opportunity to service your vehicle Edward. We appreciate the opportunity to have earned your business and we look forward to working with you again in the future.

Scheduled my oil change online via OnStar email.

I was able the schedule my oil change via my monthly On Star email that provides me with my car's diagnostics... Very easy as I was provided dates and time options to choose from in scheduling my appointment. As a bonus I was provided a coupon for my oil change and a guarantee that my oil change would be performed within 30 minutes, in which it was. Very friendly and courteous staff @ Modern Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great feedback Claudia. I am glad to hear that everything went so well for you during your recent visit. Please let us know if we can do anything for you in the future.

Awesome service!!

I got my oil changed and tires rotated at the Chevorlet dealership and received awesome service. They were so nice and FAST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great feedback Paige. I am happy that the team was able to get you take care of. We appreciate your business and we look forward to working with you again in the future.

Great Deal!

Willie Guess was an excellent salesman! He was courteous and made me feel comfortable. I left feeling that the deal he arranged for me was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you taking the time to share this great feedback. I will certainly pass the kind words along to Willie and the team. Please let us know if we can ever assist you in the future.

Online Pricing is "Calculated with trade in"

I walked around the lot looking to buy a new High Country Silverado for the internet advertised price, plus tax of course. The salesman was very friendly and invited me inside. After about 5 minutes I figured out I knew more about what Modern had on the lot than the salesman did. I sat inside for over an hour, watching this guy try and fail to simply navigate his companies website. When we finally got around to talking numbers on the truck the price he gave was around $2000 more than the internet price before tax. The "reason" for the price swing according to him was that online pricing is calculated with a $1500 trade in, however when I called him on the fact that it was more than that he couldn't explain why. We then started talking about a different truck. Again he couldn't navigate the website so he got up, walked back on to the lot and got the number off truck to search and find it. Needless to say I left shortly after he returned, in the rain, without a truck.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We apologize for any confusion that this may have caused. Please contact Jeff Wood our General Sales Manager. Thank you.

Excellent Service

I made an appointment for routine service on my Cruze diesel and, from start to finish, all was well done. I have no complaints at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great feedback Peter. We appreciate the opportunity to have serviced your vehicle. Please let us know if we can do anything in the future to assist you.

Customer service

I was totally honest with my needs and they worked within the areas I had set. I can tell that everyone there values great customer serivce. I am well pleased with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great feedback. We appreciate the opportunity to have earned your business and are happy to hear that you had a great experience with us. Please let us know if we can ever assist you in the future.

Good estimate on the time it will take

Ignition recall...Got the car in and out in about the time the length of time they told me it would take....

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the great review Edward. I am glad that the team was able to get you in and out in the time you expected. Please let us know if we can assist you in the future. Thanks again.

Great service

I was impressed by the operations of the service department. The service rep at the "drive in" booth was very courteous and professional, had all the information reqarding my appointment ready on a portable device. I was provided a shuttle ride back to work within minutes. All the maintence was completed on my vehicle as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the outstanding feedback Debra. I am pleased to hear that everything went so well. We appreciate your business and we look forward to working with you again in the future.

Wonderful experience

Everyone at modern Chevrolet was professional and courtesy. Monte was great and we felt no pressure to buy. This was the easiest and best experience we have ever had purchasing a car. We will recommend family and friends and purchase out next vehicle from Modern!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the outstanding feedback Shellie. We appreciate the opportunity to have worked with you and I will be sure and pass along the kind words to Monte. We look forward to working with you again in the future.