Reviews
Write a reviewCUSTOMER SERVICE AT ITS FINEST
I WAS JUST IN FOR MY LAST FREE OIL CHANGE WHICH WENT VERY WELL AND QUICK BUT FOR THE LAST MONTH OR SO SINCE I HAD CHANGED WHEELS AND TIRES, FOR SOME OFF ROADING, MY " TIRE" WARNING LIGHT HAS BEEN ON WHICH INDICATES THE SYSTEM ISN'T GETTING A SIGNAL FROM THE SENSORS INSIDE THE RIM THAT SHOWS TIRE AIR PRESSURE. I DIDN'T MENTION THIS TO THE SERVICE REP BUT WHEN I TOOK THE TRUCK HOME I NOTICED THE "LIGHT" DIDN'T COME ON. THE TECH HAD FIXED THAT WITHOUT ME SAYING ANYTHING AND THAT IS CUSTOMER SERVICE WITH A CAPITAL "C".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Wayne Thomas Chevrolet Cadillac. We're looking forward to your next visit with us!
Wayne Thomas Chevy Service
Great experience. Everyone was so pleasant to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your positive review! Thank you again for the great review!
Great car
Salesman was courteous and professional. Knowledgeable and gave a great overview of the features of the car. Others at the dealership got me speedily through the paperwork. Enjoying my new ride.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent service
Great service as always and definitely be coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Leslie, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!
Wayne Thomas Cheverlot
Customer Service has always been friendly and helpful. They discuss with you the needed repairs and the cost. They also try to figure out the best options and how they can save money for you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Service review, Wayne Thomas Chevrolet Cadillac
As always, a pleasant experience, great fast service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Technical
I like not being pressured into buying anything at the point I walked in. Salesman was great did exactly what I asked for
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your positive comments about Wayne Thomas Chevrolet Cadillac! We can't wait to see you again, have a great day!
Service and dealership
great service,have done business with Wayne Thomas chevy. for as long as they hsve been in business and Nance chevrolet who owned it before Wayne Thomas.they are almost like family. always curtious and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
my experience
I have purchased two used vehicles from this dealership with consequent vehicle servicing. Any concerns and issues have been responded to with timeliness and concern for customer satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, thank you so much for your positive comments about Wayne Thomas Chevrolet Cadillac! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Owner
Very satisfied with the service. Everyone that I dealt with was very nice and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!