Reviews
Write a reviewBest Buying Experience Ever
My Wife and I Emailed the Dealership about trading in our Lexus for a Terrain.To my amazement I was contacted within 2 min of hitting the send button. We were prepared to cover our negative equity with cash in hopes of keeping our payment where we needed it. I was suprised when Keith Chandler said that the dealership would payoff our current loan.. We ended up lowering our payment so much that we bought a second GMC the next day. We are Def Sims Customers for Life. Thanks again Keith Chandler!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow!, We are thrilled to hear about your exceptional experience with our dealership. Keith will be happy to know he was of such good help to you. We look forward to working with you in the future. We appreciate you taking the time to leave us this positive review.
Great Service
I recently bought a certified used car and Im very please witht the service we recieved from Chuck Richards and Vince..They both worked with me and in the end Im very pleased with my purchase, I would recommend anyone to go there to purchase a new or used car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience. We are happy Chuck and Vince could assist you in getting the right vehicle for you. They are both assets to our team here at Sims. Thanks for the Recommendation and the review
Satisfied Customer
Great service and selection. Team was extremely friendly, knowledgeable and helpful. I would recommend Simms to anyone looking for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Chris, Thanks for sharing your thoughts regarding your experience with us and for your recommendation. We appreciate your business and look forward to serving you for years to come.
Excellent Sales person
My husband and I were looking to obtain a loan and were having some trouble. Unlike some dealerships where we were treated like 2nd class citizens Keith Chandler treated us like we had been buying cars from him for years. Keith and Vince were able to find us the right car and the right payment with very little money down. Now we have a New 2012 Terrain and we Love it!! As long as Keith is with Sims we will never shop anywhere else!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad you came to see us. It was a pleasure to help you. Keith and Vince will be thrilled to hear that they were able to make you feel welcome. We are proud to have them on our team. Thank you for sharing your experience and for the 5 star review.
Honest Sales Professional
Salesperson represented the vehicle just as it was. My Wife and I drove from New York to purchase a very specific vehicle. When we arrived we were treated as if we were a guest in the salesmans home. Our paperwork was already prepared when we arrived just as we asked. very seemless transaction. Thanks Keith Chandler!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us. Keith Chandler is an asset to our team and he will be glad to hear you appreciated his help. Our staff focuses on providing high quality customer service and doing everything possible to make sure our customers are completely satisfied.
A typical GREAT experience
I had fear when thinking of looking for a new car by myself. I always had a dependable husband who was my guide, the guy I trusted. He past away last year. He most always went to Rudy-Sims Buick and trusted the dealership along with Salesman Dave Hall to give him what he wanted and to understand his needs. I remembered that and was drawn to Rudy-Sims Buick because of that. I was not disappointed at all. Dave took the time I needed, gave me professional experience and honest answers. The dealership in it's entirety gave me what I needed to make a large financial decision. I drove away in my new automobile feeling very secure in purchasing a new car, for the first time in 38 years without my husband. Thanks to Rudy Sims and Dave Hall for helping me make a major decision without difficulty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience with us. A family owned business like us hearing how our continuing efforts through the years to provide excellant customer service affects our customers makes our hearts smile. We pride ourselves in the quality of our knowledgeable salespeople and are glad Dave Hall is part of our team. We appreciate your patronage and thank you for your perfect 5 star review.
Great experience at Sims
Just purchased our second Nissan Maxima plus have leased two Altimas from Sims Nissan. First and foremost we love the cars. Second we really appreciated the manner in which the car buying/leasing process took place. My wife recently had knee surgery and the salesman was nice enough to drive the Maxima to our home for her to see.Our salesman(Keith) was most helpful and knowledgeable and the finance department got us through the paperwork in a timely fashion! I would highly recommend Sims Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear that we made the purchase of your new car easy, Keith Chandler is certainly a favorite around here, so it is no surprise you had a great experience working with him. We are committed to outstanding customer service here at Sims and going the extra mile to make things comfortable for our customers. I am glad we were able to get you in and out of the dealership in a timely manner and you love your new Maxima. We appreciate your great review, recommendation and your business.
Senior Citizen buys a new Nissan crossover.
As a Senior, I have purchased many new cars in the last 50 years. I must say that my experience with Sims a few days ago was my best ever. My Salesman, Greg, quickly help me found the right car and made the purchasing experience easy. The deal was transparent and the numbers Greg quoted are the same numbers on the final paperwork. I got a fair price for my trade-in according to the online Kelley Bluebook. There was no high pressure. My experience with the finance guy, Bob, was brief and pleasant. There were no mysterious new numbers and everything was transparent and hones. My new Murano was perfectly prepared. This has been my best car buying expreince and I am very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to know we were able to stand out above the other dealerships you have worked with in the past. We appreciate your 5 star review and it is an honor to have you as a loyal customer. Thank you for sharing your experience with us!
GMC Terrain
Shopped online emailed sales rep. They returned my email the same day. Went to dealerships they located the exact car that i wanted they had it shipped the very next day.They made sure i got all the incentives that were available. They shopped for the lowest interest for me and got the highest trade in for my car than any other dealer was willing to give. Couldnt ask for any more other than to recommend them to any one else looking for a car . ONE HAPPY CUSTOMER :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear tuff sale, Thank you for your recent purchase, we here at sims autopark strive to make everyones buying experience a good one. I'm glad to hear that the sales experince from start to finish was pleasurable.
Great Service at Sims Auto Park
Saw this truck in the lot, exactly what I wanted. Everyone in the Dealership was friendly. Buying process was great and very fast. I had already purchased a Jeep a year ago from Rick Jelley, salesperson, and won't hesitate to buy from him and Sims Auto Park again! A very good buying experience. Have already reccomended dealership and the service department to my friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Richard, Thank you for your recent purchase from Sims autopark. I'm glad that we had exactly what you wanted on our lot, and that you had a great buying experience. Thank you for the recommendations to your friends.