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Rick Bokman Buick, GMC, Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service friendly staff

Have dealt with Bokman's for many years because of great service,and great sales people. I can;t imagine we would purchase a vehicle from anyone else. Thanks for always giving us a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Timely Service

Got us scheduled in a timely manner...we were busy with lots going on and our LOF was not remembered. Thank goodness they were able to get us scheduled in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service Department

Dealing with the Service Department has been a pleasant experience. Staff were accommodating and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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MY SALESMAN TROY BRENNEMAN

Friendly, courteous staff. Always a pleasure to do business with!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy

My wife and I were totally happy with the courteous and professional service that we received at Bokman's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience. Will buy from Rick Bokman again

From the first inquiry I sent Bokman through cars.com, their Internet Sales Manager was professional and knowledgeable. He called my wife back and discussed the vehicle we were interested in. He was eager to help get us into our next vehicle but wasn't "pushy." We drove from over an hour away, and were happy to find the used vehicle was exactly what he told us it was and there were no "games" (unlike the vehicle we had gone to a large dealer in Buffalo to see). They worked us a very fair deal and got us on our way quickly. Their finance guy was able to get us a lower rate than we had been approved for at our own bank. They took care of the financing, registration, and insurance. All together it was a very easy process with no hassle. I would definitely recommend these people to anyone in the market for a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience. Will buy from Rick Bokman again

From the first inquiry I sent Bokman through cars.com, their Internet Sales Manager was professional and knowledgeable. He called my wife back and discussed the vehicle we were interested in. He was eager to help get us into our next vehicle but wasn't "pushy." We drove from over an hour away, and were happy to find the used vehicle was exactly what he told us it was and there were no "games" (unlike the vehicle we had gone to a large dealership in Buffalo to see). They worked us a very fair deal and got us on our way quickly. Their finance guy was able to get us a lower rate than we had been approved for at our own bank. They took care of the financing, registration, and insurance. All together it was a very easy process with no hassle. I would definitely recommend these people to anyone in the market for a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Mark and Cindy. It was a pleasure working with you. Please contact us again if there is anything we can do. Phil Mosher Internet Sales Manager Rick Bokman Inc.