Reviews
Write a reviewoil change coupon was not valid will not go back
i have 3 cars i get oil changes there,until today.the coupon in the paper he said was not any good.after driving 30 miles.i will not be back.dont put it in the paper if not going to honor it.
oil change coupon was not valid will not go back
i have 3 cars i get oil changes there,until today.the coupon in the paper he said was not any good.after driving 30 miles.i will not be back.dont put it in the paper if not going to honor it.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tony in Service dept
Tony was awesome to work with in the service dept. My daughter goes to OU and we are over 2 hours away from her. My daughters car broke down while at OU. The car was towed to another dealership originally where it sat for a day and only after I called at the end of that business day was I told that her car "had an 80% chance of being looked at the next day." I then called Mark Porter and spoke with Tony. I had the car towed to Mark Porter that evening and by the next morning Tony called to tell me the issue. Tony took great care of her car, fixing it very quickly. His stayed in constant commmunication with me letting me know what was happening. We will ALWAYS have her car serviced her because of Tony! THANK YOU TONY!!!
Tony in Service dept
Tony was awesome to work with in the service dept. My daughter goes to OU and we are over 2 hours away from her. My daughters car broke down while at OU. The car was towed to another dealership originally where it sat for a day and only after I called at the end of that business day was I told that her car "had an 80% chance of being looked at the next day." I then called Mark Porter and spoke with Tony. I had the car towed to Mark Porter that evening and by the next morning Tony called to tell me the issue. Tony took great care of her car, fixing it very quickly. His stayed in constant commmunication with me letting me know what was happening. We will ALWAYS have her car serviced her because of Tony! THANK YOU TONY!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Disaster purchase
Purchased a truck. Needed rooters, brakes, shocks and struts. Within a month needed new motor. Offered me $500. Yeah that should cover it. First and last time buying from them.
Disaster purchase
Purchased a truck. Needed rooters, brakes, shocks and struts. Within a month needed new motor. Offered me $500. Yeah that should cover it. First and last time buying from them.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am sorry you have issues with your truck. It is never our goal to sell a bad vehicle. This transaction was not brought to my attention nor am I aware of it. I would really like to discuss it with you for I really value our customer satisfaction. If you would be willing to make contact I am available at all times. 740-593-6671 Again sorry for your troubles Chane Porter General Manager
Worked With Very Well
Worked with very well. Did what was needed to get me in the car I wanted. Great Job!
Worked With Very Well
Worked with very well. Did what was needed to get me in the car I wanted. Great Job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice People
Nice People. Helpful and they care to listen to their customers!!
Nice People
Nice People. Helpful and they care to listen to their customers!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Second Vehicle will be back again!
Second Vehicle we have purchased this year here. Like the casual stress-free environment. Mike Tinkham always delivers, no delay with information and not pushy.
Second Vehicle will be back again!
Second Vehicle we have purchased this year here. Like the casual stress-free environment. Mike Tinkham always delivers, no delay with information and not pushy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Appreciated the Honesty
Appreciated the honesty over the phone especially considering we drove over an hour to see the vehicle. Vehicle was clean and routine safety maintenance issues were already completed by the dealer. This seems rare at most other dealerships and was greatly appreciated. We reached a fair price and were very satisfied with our experience.
Appreciated the Honesty
Appreciated the honesty over the phone especially considering we drove over an hour to see the vehicle. Vehicle was clean and routine safety maintenance issues were already completed by the dealer. This seems rare at most other dealerships and was greatly appreciated. We reached a fair price and were very satisfied with our experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick easy and enjoyable
They were very good to work with us and they made it very easy quick and enjoyable.
Quick easy and enjoyable
They were very good to work with us and they made it very easy quick and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Freindly!
Friendly, kind and seemed to be fair. Quick process would recommend to others!
Freindly!
Friendly, kind and seemed to be fair. Quick process would recommend to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repeat Customer!
I have been in to speak with tyler several times and he has always been professional and courteous. This is the third vehicle we've purchase at Mark Porter
Repeat Customer!
I have been in to speak with tyler several times and he has always been professional and courteous. This is the third vehicle we've purchase at Mark Porter
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase