Reviews
Write a reviewPaul Thigpen serves as the primary service location for
Paul Thigpen serves as the primary service location for the last three vehicles purchased, and to date, I have not experienced any issues with the staff or maintenance of my vehicles.
Paul Thigpen serves as the primary service location for
Paul Thigpen serves as the primary service location for the last three vehicles purchased, and to date, I have not experienced any issues with the staff or maintenance of my vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Thigpen Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!
I have called multiple times about a recall and have not
I have called multiple times about a recall and have not heard back from them. I have spoken to 4 different people at the dealership (it has been over a month - still nothing). Additionally, when I make an appointment for service -oil change- the wait is over 2 hrs. with an appointment!
I have called multiple times about a recall and have not
I have called multiple times about a recall and have not heard back from them. I have spoken to 4 different people at the dealership (it has been over a month - still nothing). Additionally, when I make an appointment for service -oil change- the wait is over 2 hrs. with an appointment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Marisela, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.