Todd Wenzel Chevrolet

These folks know how to treat customers and make buying a car a great experience. They were able to work with me on my terms. I will visit them again in the future.

I recently purchased one of Todd Wenzel's certified pre-owened vehicles and was very dissatisfied with the entire experience. After one week of owning the vehicle, I had to take it in for service because the air conditioner was not working. It was also determined that the water pump was leaking. Both of these items should have been found in the 172 point inspection. As for the customer service I am repulsed and utterly offended. The very first day I was left with an almost empty tank of gas but decided to give them the benefit of the doubt. Upon bringing final payment for the vehicle I mentioned a couple of little things I had noticed about the car (such as a duplicate set of keys, a few dings, owner's manual, vent adjustments, etc) and before I was even able to ask about them the salesman laughed in my face as I was speaking. I was told that it was my problem after the vehicle is sold but that I was welcome to take it in for service. The following Monday I was asked to return to sign additional documentation that had been omitted from the other paperwork. I then expressed my dissatisfaction about the customer service experience as well as the vehicle not being fully functional. I thought the least he could do was fill the car with fuel since it was not done in the beginning. I then had to argue about exactly how much the gas the car had when I left and was told that I had driven it and thus used the gas he left the vehicle with. Despite my best efforts I only received 2/3 of a tank of gas, which was insultingly rude. Considering the technical issues with the vehicle as well as the rude customer service I can assure you I will never purchase another vehicle from Todd Wenzel and I will make sure anyone I know does the same. This establishment has completely degraded the integrity of the GM certified pre-owned program and I have serious doubts of their employee's moral values.

Easy to work with and friendly. All that I could ask of a dealer.

Bought a used Jeep from them in July. Before we even took it off the lot, found out it was missing floor mats, any and all spare tire equipment, jack, etc... Salesmen have no problem getting you through the process of buying, but once you're out the door, you're done. Had a flat tire, right after. Spare was flat. I'm guessing they never checked to see if it was even a proper tire, even though it was listed as "serviced" on the report from them. Electrical issues, poppin up everywhere.

This was our first visit to Todd Wenzel Chevrolet. Friends of ours bought an SUV here this summer and said they had a great salesman .. so we asked for Dale. He showed us the SUVs we were interested in and allowed us to think about an offer for a couple of days. We came back and closed the deal.

I went to get an automatic remote starter installed in my car. It was supposed to be done on a Saturday but had to be changed during the weekday so I was given a vehicle to drive while it was getting done. I really liked the car I was given to drive and they did a great job on the installation in a timely manner, I had a great experience and everyone was very nice.

Freindly, courteous and helpful. Great ro deal with.

They did the work I requested and did it quickly and now the car rides great. They were friendly and professional.

It was pleasant visit. However, at first, they forgot to complete my oil change, but did not take much time getting it done.

Got an appointment for warrenty work the next morning; work was done in the estimated time; Donoughts & coffee were good!