Reviews
HAD A GREAT EXPERIENCE WITH BRAD COX AND THE MANAGER
HAD A GREAT EXPERIENCE WITH BRAD COX AND THE MANAGER JEFF. YOUR CLOSING DEPARTMENT NEEDS A LITTLE TWEAKING.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Baierl Chevrolet Team
Jason Huffman at Baierl Chevrolet in Wexford was very
Jason Huffman at Baierl Chevrolet in Wexford was very helpful and went out of his way to be helpful and easy to deal with. We will recommend him to anyone who might be looking for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jason, we cannot thank you enough for your wonderful review of Baierl Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Baierl Chevrolet Team
Had a great experience with the writer (Laura) and the
Had a great experience with the writer (Laura) and the mechanic (mark). They were both very knowledgeable and clear about what I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bob, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Baierl Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Baierl Chevrolet Team
Baierl Chevrolet staff was amazing!
Baierl Chevrolet staff was amazing!! They were great listeners and were quick and efficient through the buying process! I had a much better experience here than at other dealerships in the area. They were patient with me and answered all of my questions!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Baierl Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Baierl Chevrolet Team
Great customer care and service
Always honest and fair. Brad did an excellent job navigating through a tough inventory situation to help get me the exact vehicle I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Frank! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Baierl Chevrolet Team
Electrical issue
They solved my electrical problem quickly. Went in for a recall issue and also did a good job then.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Baierl Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Baierl Chevrolet Team
Brian in sales is not meant to deal with the public.
Brian in sales is not meant to deal with the public. He isn't helpful and has a poor attitude. He wouldn't even take pictures on his cell phone ahead of time before the pro pics. Has a fit if you offer near $500 less than price even though the car has body flaws and damage. My car began having electrical issues just weeks after buying it. These people doctor up rust on paint flaws with their wax etc. Later you notice after all that wax is gone. Brian knew that I couldn't easily recieve deliveries at my address on my license, yet without telling me, he had my title sent to the address via UPS without a signature and on a weekday, knowing that I'm gone throughout the weekdays. That title envelope that was tossed onto an open porch without cover to sit for days, wasn't there. Why in the world wouldn't they do like normal businesses and mail IMPORTANT papers via USPS and certified at that. My documents were not delivered in a secured way from the damage of the elements or theft or signature upon receiving. I wouldn't recommend this company to my worst enemy. They get an F as a grade for all car sells. I'm driving a car with problems and not legally because these folks are a joke. I must have waited for hours just to get them to process this car even paying cash for it. Unbelievably bad experience. I had a bad feeling dealing with a Chevy dealership, low and behold they followed through with that.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Baierl Chevrolet Team
Great Experience!
We had a great experience at Baierl Chevrolet. Kyle answered all of our questions and the entire experience was very laid back. We did not feel pressured at all. Great communication the entire car buying process. We would definitely recommend this dealership and would not hesitate to return in the future.
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- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Baierl Chevrolet Team
The Baierl Chevy service center is the BEST.
The Baierl Chevy service center is the BEST. I had to bring my car in for service. I spoke to Claire the evening before She assured me that I could get a ride to work and back to the shop after work . Not only did she do it the first day but they had to order a part so I had to bring it back the next day too. Claire was great Terry dropped me off at work and another person picked me up. WONDERFUL TEAM THANK YOU SO MUCH?!!!!?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Baierl Chevrolet Team
1000/10 Recommend!!
If you are looking for a new or used car, Baierl Chevrolet is definitely the way to go! I had just purchased a car, not from them, in August and unfortunately it was crashed and totaled so I was in the market for a new car. All of the staff we worked with was so patient, kind, and understanding, especially the salesman, Bradley! He was very down to earth and overall just very kind. He wasn't looking to push a car down our throats and that be final. He went the extra mile with the car I bought when it came to making sure it was not only up to our standards, but his as well! I would also like to note that Kevin in finance did everything in his power to make sure we were happy with what we were financing, and again, went the extra mile and contacted the previous dealership in regards to our warranty on the car that was totaled. Thank you to everyone at Baierl Chevrolet, especially Brad and Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Baierl Chevrolet Team