Reviews
Write a reviewPurchase of an XT5
Russ Hadfield was exceptional. He was very knowledgeable about the vehicle. Very personable. And, followed up after the purchase. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!
My XT5
I had an excellent experience when I had my car serviced for the first time at Sunset Cadillac. Everyone was very gracious from the moment I pulled up and up to the moment I left. And, my car was washed as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your high rating Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Sunset Cadillac Venice
The service experience was excellent from the time I entered until the repair was completed. The service staff was most accommodating and pleasant, it really made the service experience very very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
jerry lemke
dean harris is a excelent service adviser give him a gold star.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Jay S. Shivers
Sunset has always provided the best service, particularly by Pete Del Sol. The body shop is excellent and performs in a timely and satisfying manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you so much for your high rating Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Very good dealership and service
People are polite and very professional in their jobs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope you have a great day!
George J. Counes
I would only request that you not keep sending me these forms. I have going to Sunset for 18 years. For I have 2 Cadillacs, 207 CTS, and a 2010 SRX. I have always been taken with the best of care. If not, I would not be a loyal customer George Counes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Until the next time we meet, take care!
Happy man from Pennsylvania
Your dealership is one of the best we have dealt with. Over and above with kindness, friendship,professionalism. Wouldnt change a thing. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!
New car purchase at Sunset Cadillac
This was a very pleasant process for my wife and myself. We came in for a used car and bought a new one instead. We liked our salesman right away and he answered all of our questions very nicely.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Hi, thanks for taking the time to leave a review.
Gone with the wind !
My customer service adviser,Dean, did a great job and I.would recommend him to anyone and everyone!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your high rating Thank you, and have a fantastic day!