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Ed Morse Cadillac of Tampa

(3,133 reviews)
Visit Ed Morse Cadillac of Tampa
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2020 national dealer award
View 11 awards
2020 national dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (813) 579-4805 (813) 579-4805
Used (813) 774-6979 (813) 774-6979
Service (813) 774-4666 (813) 774-4666

Reviews

(3,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Cadillac of Tampa from DealerRater.

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Great service and vehicle repairs

Carlos Martinez and the Ed Morse Cadillac staff are consummate pros, perform high quality repairs and are very courteous and accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future. Ed Morse Corporate Offices

Great service!

Professional, high quality service, customer focused. Carlos did a great job taking care of all vehicle issues on a timely basis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience with Carlos! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

Customer Service

It was extremely professional and pleasant. Salesman was very knowledgeable. I am sure I will definitely use Ed Morse in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! We appreciate it and hope to do business with you again in the future. Ed Morse Corporate Offices

Great service - very impressed

The man who came out to replace my dead battery was great - very nice, friendly and professional. Would highly recommend Ed Morse Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us, Connie. Ed Morse Corporate Offices

Great experience and got a SUV I love at the payment I...

Great experience and got a SUV I love at the payment I wanted. Sales team was very Professional and courteous. Plus I got to pick a bike out for a local girl for Christmas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! Hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices

I had such a pleasurable experience at this dealership...

I had such a pleasurable experience at this dealership they made everything so easy and comfortable I've been to many dealerships before in my life and I have to say this is one of the best ones I've ever been to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

Karen Barrese is Incredible!

When I first entered the dealership I wasn't bombarded by a sales person. I was able to simply look and then ask my sales associate Karen for help. Karen was extremely helpful and knowledgeable about her inventory as well as the available inventory at other locations. Karen was kind enough to drive my new vehicle to my place of business to complete all my lease paperwork to accommodate my busy schedule. She spent almost an hour with me just teaching me all the little features and nuances of my new vehicle which I found very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future! Ed Morse Corporate Offices

Ed morse

Attentive staff at all levels; helpful rental car dealership; complimentary drinks; clean restrooms; comfortable waiting room; hours of operation good also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review, Virginia. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

Service advisor

Our service advisor Mike Zika was great. He takes his time with us to explain the repairs and is very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience with James! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

A first class operation

Mike Sica was most helpful, kept me informed on the progress of my car. A pleasure to work with. I look forward to working with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing your quality experience with Mike. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices