Friendly Chevrolet

Everyone was pleasant, helpful and courteous. My salesman, Frank Surgis, was great! He found what I wanted and made the process easy. He made me feel like a person, not a number. Having worked in retail myself, I appreciate that!

I came in for an 8:30 appointment for an oil change and tire rotation. As always, I was greeting immediately, cordially, and professionally. Unfortunately, the service center was very busy and apparently shorthanded, and I had to wait 90 minutes for the work to be completed. This isn't a complaint really, but I expected to be done within an hour.

The service dept got my vehicle in on short notice, fixed the issue and was on my way in a very short time. Pretty awesome folks

The staff are always very helpful and available to answer questions. I was able to have my tires rotated, oil changed, and a recall part installed in under and hour.

Great! Friendly and helpful staff who are very knowledgeable and helpful. They all made my purchase experience comfortable and answered all my questions and made sure I felt comfortable with the vehicile I chose.

I received an email stating that their was a problem with the engine. I then called onstar, the lady that answered the call was very nice and courteous. She then proceeded to run a diagnostic of the motor, where she found a problem with my engine. She then offered to call the dealership for me. The person from the dealership proceeded to schedule an appointment for me. The hole process was very fast and pleasing. The problem was resolved without any complaints.

Salesman I had been working was working with another customer and I was not given another sales person. The front desk suggested I come back another day. I told ssalesman I wasn't waiting anymore as left. When I tried to do business with your dealership yet again a few weeks later the ssalesman refused to work with me because I allegedly cost him a sale. I wad handed off to another salesman i reported this to salesmanager but got no apology. I have purchased 3 vehicles in past but will never be back!.

I needed a new car fast, but I didn't want to buy a clunker. I had no time to test drive cars and I recalled my sister loving the Chevy Sonic. After a day of phone calls, Ricky Simmons from Friendly Chevrolet in Springfield IL gave me the deal of a lifetime. Not only did I get the car I wanted, I got to sell my old car for an amazing price. I even got a bundle of extra deals through the dealership. If you need a set of wheels and a guy you can trust, call up Ricky Simmons! Thank you Friendly Chevrolet!

I purchased a new 2012 Chevy Cruze Eco with a 6 speed manual transmission from Friendly about 2 years ago. The salesman was very helpful and courteous. The price was fair, and significantly lower than another area dealer. They even helped me find a car with the color I wanted. I've had no problems with the car, and am averaging 40-50 mpg on my daily commute. The service department has been very helpful in fitting me in for routine maintenance at times that are convenient for me, even on short notice.

Ricky, Andrew and Joe were all awesome! No pressure at all, very friendly and knowledgeable and got my wife in the perfect little car she wanted. We'll be back guys, thanks, she loves the Spark!