Reviews
Write a reviewOil change
First time in along time I was greeted professionally buy your service employees! Service was for a oil change and I asked for the tires to be rotated . In the past 5 years of Teague service this is the only time they rotated the tires. Good work Teague Service Department!!!
Oil change
First time in along time I was greeted professionally buy your service employees! Service was for a oil change and I asked for the tires to be rotated . In the past 5 years of Teague service this is the only time they rotated the tires. Good work Teague Service Department!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Teague Chevrolet
We had a great buying experience at Teague Chevrolet. Imagine that, a pleasant buying experience at a car dealer. Our salesman, Vann Vanderburg was responsive, answered all of our questions, and made the whole process very pleasant.
Teague Chevrolet
We had a great buying experience at Teague Chevrolet. Imagine that, a pleasant buying experience at a car dealer. Our salesman, Vann Vanderburg was responsive, answered all of our questions, and made the whole process very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
B. Grissom
Great service . I've bought my last three trucks from them. Great, honest folks to deal with
B. Grissom
Great service . I've bought my last three trucks from them. Great, honest folks to deal with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hometown dealership!
I brought my truck in for service and was noticing the newer trucks. My salesman Vann Vanderburg said let?s put you in one of those. Next thing I know I was out the door with a new truck, a lower payment and a no hassle deal in less than an hour. My dealership for life!
Hometown dealership!
I brought my truck in for service and was noticing the newer trucks. My salesman Vann Vanderburg said let?s put you in one of those. Next thing I know I was out the door with a new truck, a lower payment and a no hassle deal in less than an hour. My dealership for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service center is wonderful!
When I turned my car in for warranty covered repairs on Mon 12/16, because it was during the holidays, I was told it would be the 26th before they could probably even look at it. Then, on Friday 12/20 I get a call that it's ready. That was awesome! Thank you so much! Staff was very friendly as well!
Service center is wonderful!
When I turned my car in for warranty covered repairs on Mon 12/16, because it was during the holidays, I was told it would be the 26th before they could probably even look at it. Then, on Friday 12/20 I get a call that it's ready. That was awesome! Thank you so much! Staff was very friendly as well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Teague Chevrolet Buick and we hope to see you again.
Scott
Awesome service . These are down home people that always treat me very nice and fair.
Scott
Awesome service . These are down home people that always treat me very nice and fair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Hi, thanks for taking the time to leave a review.
They don?t like to do warranty work
I didn?t buy my car here but live in the community, so thought I would use Teague for my service and warranty work. You can?t just walk in and get service, every time I have taken my car there they acted like I inconvenienced them. I was having an issue with my battery and called and asked for help and they informed me they could send a wrecker but it wasn?t covered under my warranty. I called Chevrolet direct and both the tow and the battery were covered. I had a knot on my tire-which still had warranty left. They told us that only a portion would be covered under warranty which was fine, then when I picked my car up they said the damage was due to misuse and charged me full price for a tire, we took pictures of the tire before taking it in so we know there was no rub on that tire. I would never again use them for service let alone buy new from them. They ARE NOT customer friendly.
They don?t like to do warranty work
I didn?t buy my car here but live in the community, so thought I would use Teague for my service and warranty work. You can?t just walk in and get service, every time I have taken my car there they acted like I inconvenienced them. I was having an issue with my battery and called and asked for help and they informed me they could send a wrecker but it wasn?t covered under my warranty. I called Chevrolet direct and both the tow and the battery were covered. I had a knot on my tire-which still had warranty left. They told us that only a portion would be covered under warranty which was fine, then when I picked my car up they said the damage was due to misuse and charged me full price for a tire, we took pictures of the tire before taking it in so we know there was no rub on that tire. I would never again use them for service let alone buy new from them. They ARE NOT customer friendly.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janet Watkins, it is disappointing for us to hear that your experience was anything less than great. We strive to give the best service possible and given the information furnished to me by our service department the decision to cover the tire was not a decision we had any control over. Those decisions were based on the previous damage repair done to the tire. It appeared to have been patched prior to our having removed the tire from the vehicle. Given this information it was deemed to have been road hazard and not a defect in the tire. Because of this we were unable to get GM approval for the replacement. We are governed by GM policy and procedures concerning warranty work. Your battery was indeed faulty and was replaced under the GM warranty coverage. I am not certain on the tow issue but will be more than happy to check into this for you. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (903) 887-4111 so we can work towards a resolution. We look forward to hearing from you.
Great Dealership!
Had a great experience. Went to buy a used truck and found a very nice one owner. Brian in sales was very nice with no pressure. I would definitely do business with them again.
Great Dealership!
Had a great experience. Went to buy a used truck and found a very nice one owner. Brian in sales was very nice with no pressure. I would definitely do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Charles, it was a pleasure doing business with you and your daughter. Look forward to assisting you family in the future. Brandon
I was lOOking..
I went online looking for a black buick, possibly used but in good shape.. You had the perfect car for me. So, I'm saving up my down payment and HOPING it will still be there. Great online information and back up.
I was lOOking..
I went online looking for a black buick, possibly used but in good shape.. You had the perfect car for me. So, I'm saving up my down payment and HOPING it will still be there. Great online information and back up.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
THANK YOU FOR TAKING THE TIME TO TAKE A LOOK AT OUR INVETNORY. VERY GLAD WE HAD THE INFORMATION TO HELP YOU ON YOU SEARCH. WE LOOK FORWARD TO HELPING YOU IN THE FUTURE AND WOULD LIKE TO SPEAK WITH YOU ABOUT YOU ON-LINE EXPERINCE. PLEASE GIVE BRANDON A CALL. THANKS YOU AGAIN!
Always Great Service
I've been dealing with Teague Chevrolet for many years now and have "never" left that dealership feeling regretful about anything they've done for me. I have recommended Teague to many friends and will continue to do so.
Always Great Service
I've been dealing with Teague Chevrolet for many years now and have "never" left that dealership feeling regretful about anything they've done for me. I have recommended Teague to many friends and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks you James for your continued business! We look forward to man more years of servicing your needs. Also thank you for taking the time to fill out this survey! God Bless Teague Chevrolet Buick