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Wheeler Autocenter

(141 reviews)

Reviews

(141 reviews)

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Fast and Easy ... zoomzoom

Harold, Sergio and J Park made purchasing my new whip fast and easy. I Let them know my request and they went above and beyond to fulfill these request, also surprised me with even better news. Thanks guys! 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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In need of new vehicle and we found it at Wheeler.

We were in need of a new vehicle. We had planned to look at all Makes and Models in two days, then decide which vehicle best fit our needs. Wheelers was our first stop. Jose Ochoa greeted us and we explained what we were planning. It just so happened that Wheeler had one of the vehicles we had planned to look at. However the vehicle wasn’t ready for sale since Wheeler just got it in three days prior. Jose checked with his boss and we were able to test drive the vehicle…we were sold, the vehicle was great. With the assistance of Jose, J. Park, Sue Vang, Aaron Snider, and the rest of the Wheeler Team, we were able to purchase the vehicle that day. We wanted to add that Jose was very polite, professional, knowledgeable, and most of all not pushy. Thank you all at Wheeler for making our vehicle purchase experience easy and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service!!

The dealership overall (finance, management and sales rep) were excellent. I specifically want to call out Jennifer Kidder for the great job she did with helping us to select the right car for our needs. I highly recommend the dealership and Jennifer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience

Jennifer did an absolute amazing job , she made us feel welcomed and made the car buying process fun and easy! I will definitely be returning to buy future vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thorough Customer Service

Overall, I had a great car buying experience. Scott was very friendly,transparent and straightforward. At no point did I feel pressured or uncomfortable about the purchasing process. All of my questions were answered promptly and kindly. I met with Aaron, Jay, Scott and Jennifer; everybody was super friendly and professional. Highly reccomend Wheeler Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership, ask for Sterling A+service

Straightforward, professional, & welcoming customer service. Sterling Mitchell was enjoyable to work with. Customer satisfaction was his priority with no pressure involved. He provided helpful details throughout the quick purchasing process, especially while demonstrating our new trail boss features. We highly recommend Sterling and this dealership where we will conduct future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New truck

Great car shopping experience. Thank you so much to Scott our sales person and Sue the manager and Aaron in finance. Together, they made the process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good people, good service

Jose was great! He was polite and knowledgeable, and not pushy during our purchase process. He was very good with communicating throughout the process as well. Aaron was respectful and thorough. Thank you for keeping your focus on the customer at your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2022 Chevy 2500 duramax purchase

Great service! Purchased a 2022 Chevy duramax from them. Smoothe transaction. Ask for Jose great communication through email and text. If you are looking for great service, awesome communication, lifetime power train warranty give them a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Found what I was looking for @ Wheeler!

Was thinking I wasn’t going to find the car I was looking for until we went to Wheeler! No pressure, all our questions were answered & a rather smooth experience. Thank you Jose Ochoa, I love my Mazda CX-5

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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