Reviews
Detailed Pilot
I took my Honda Pilot in for a gold detail and honestly it looks as good as the day I purchased it!! Someone there really knows their business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad we could be of service!
Ease of delivery
The first time I have ever been able to purchase a vehicle that I wanted locally. I have purchased out of state and in Sacramento because of price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Fishpro! We're glad we could help you out locally!
Exceptional
Our salesman, Tom Lee, went out of his way to make sure that we were able to get what we wanted. He sat down in the car with me and showed me how all the new computerized options worked. He explained the whole process of buying the car step by step. He has called to make sure everything is still okay and told me that if I need anything just call him and he will be available to help. He is a great salesman and I am glad that we were able to deal with him and Lithia. I would certainly recommend Lithia Chevrolet to anyone looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jade lady! We're glad Tom was able to go above and beyond for you. We appreciate your recommendation!
Repeating Customer and Satisfied Every Time
Mark Wecker has been my salesman on multiple vehicles now and is the best! I have recommended him to many people and those folks have been satisfied as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Garrett! We think Mark is great, too, and we appreciate your recommendation!
My First Car!!
Wow, what awesome service. Steven told me he might be able to get me into a Spark for $229 payments and he did. He helped me get my very first brand new car with 12 miles on it. You are so so awesome Steven. Also, thanks to James for getting it all started. Go to Lithia Chevrolet and they will give you a great price for a great car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're glad you had such a wonderful experience. Enjoy your Spark!
SPOT ON
I TOLD TOM LEE WHAT I WAS LOOKING FOR AND A FEW DAYS LATER HE CALLED ME AND HAD WHAT I ASKED FOR. AWESOME AS ALWAYS!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We're glad Tom Lee made your experience a great one!
Came in for oil change & bought a van.
I was in for an oil change & found the van I had been looking for on the internet. Right mileage/price/year, saved me a trip to Sacramento.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, BSchoaf! We're glad you enjoyed your visit!
Dealership was excellent to work with
The dealership didn’t have the actual vehicle color and type that we wanted. But they were able to locate one and get it transferred to their dealership very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Duke; we're glad we could help!
Fixed the truck
They fixed the truck and I as very impressed by the speed and quality of the work! The service writer and mechanic explained the repairs very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad everything was completed quickly and to your satisfaction!
Great service!
I dealt with James at Lithia and would recommend him to anyone. I felt very comfortable, no pressure. I have heard horror stories about car salesmen, but he proved them all wrong.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Erin! We think James is great too, and we appreciate your recommendation!