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Lithia Chevrolet of Redding

(614 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(614 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chevrolet of Redding from DealerRater.

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Detailed Pilot

I took my Honda Pilot in for a gold detail and honestly it looks as good as the day I purchased it!! Someone there really knows their business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're glad we could be of service!

Ease of delivery

The first time I have ever been able to purchase a vehicle that I wanted locally. I have purchased out of state and in Sacramento because of price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Fishpro! We're glad we could help you out locally!

Exceptional

Our salesman, Tom Lee, went out of his way to make sure that we were able to get what we wanted. He sat down in the car with me and showed me how all the new computerized options worked. He explained the whole process of buying the car step by step. He has called to make sure everything is still okay and told me that if I need anything just call him and he will be available to help. He is a great salesman and I am glad that we were able to deal with him and Lithia. I would certainly recommend Lithia Chevrolet to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jade lady! We're glad Tom was able to go above and beyond for you. We appreciate your recommendation!

Repeating Customer and Satisfied Every Time

Mark Wecker has been my salesman on multiple vehicles now and is the best! I have recommended him to many people and those folks have been satisfied as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Garrett! We think Mark is great, too, and we appreciate your recommendation!

My First Car!!

Wow, what awesome service. Steven told me he might be able to get me into a Spark for $229 payments and he did. He helped me get my very first brand new car with 12 miles on it. You are so so awesome Steven. Also, thanks to James for getting it all started. Go to Lithia Chevrolet and they will give you a great price for a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're glad you had such a wonderful experience. Enjoy your Spark!

SPOT ON

I TOLD TOM LEE WHAT I WAS LOOKING FOR AND A FEW DAYS LATER HE CALLED ME AND HAD WHAT I ASKED FOR. AWESOME AS ALWAYS!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We're glad Tom Lee made your experience a great one!

Came in for oil change & bought a van.

I was in for an oil change & found the van I had been looking for on the internet. Right mileage/price/year, saved me a trip to Sacramento.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, BSchoaf! We're glad you enjoyed your visit!

Dealership was excellent to work with

The dealership didn’t have the actual vehicle color and type that we wanted. But they were able to locate one and get it transferred to their dealership very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Duke; we're glad we could help!

Fixed the truck

They fixed the truck and I as very impressed by the speed and quality of the work! The service writer and mechanic explained the repairs very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're glad everything was completed quickly and to your satisfaction!

Great service!

I dealt with James at Lithia and would recommend him to anyone. I felt very comfortable, no pressure. I have heard horror stories about car salesmen, but he proved them all wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Erin! We think James is great too, and we appreciate your recommendation!