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Lithia Chevrolet of Redding

(614 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed

Reviews

(614 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chevrolet of Redding from DealerRater.

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Fantastic

Steve, our salesman, was great. He stayed 2hours overtime to help us drive our new (used) car home that night. This was the best service we've received when purchasing a vehicle. Everyone involved did a wonderful job! Fantastic customer service. Will definitely go to Lithia for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Misrepresentation

We purchased a Sonic and a 2 part protection plan from Lithia Chevrolet -a CPO scheduled maintenance plan and a Bumper to Bumper Limited Warranty. We drove the vehicle 80 miles to have the car serviced and an acceleration problem addressed by the dealership of purchase. 3 trips and 4 days later,the car was serviced but we were told that they would not honor the warranty portion. We were within the only time constraints listed...2 years or 24000 miles. Very dissatisfied and they did not care. The plan was misrepresented both in writing and orally.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 Impala Chevrolet

Was very happy with our sales person. He was kind and very informative. Sales person was Camron Watts. Very nice person. Took care of us very well.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buying experience

I had visited several different dealerships looking for a new vehicle. That includes several trips to lithia chevrolet to look at trucks. I worked with josh every time I came into the dealership and finally ended up pulling the trigger on a 2016 silverado. I got an absolutely great deal on the truck compared to what every other dealership had them priced at. This was my first new car buying experience and josh and the staff at lithia chevrolet made sure I was taken care of. I would absolutely reccommend anyone to Lithia chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for a new truck.

I came in just looking at new trucks and Matt the salesman did such a great job showing them I walked out owning a new truck. Very happy with my experience at Lithia. They have my Business for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Cameron Watts was by far the best salesman. I never felt pressured to buy and he never made me feel rushed. He took the time to show me multiple cars and research other cars that were available. He worked hard to make sure I was happy with my purchase and that I got exactly what I wanted within my price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Incredible experience!!

They got my car in so quickly and arranged a shuttle to transport me home. They did a great job and Brian went above and beyond! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great

Posted prices, discounts and the salesman were the reason I bought at Lithia. Trade in was on the week side considering its condition. pretty much ready to sell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service for our Chevy Colorado

We brought our truck in for some warranty and recall issues. They were able to resolve all issues including one that another dealership said couldn't be fixed. Awesome!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Redding

The crew is changing and the service is getting better. Still not perfect but what is now a days. It's hard to find good help well let me tell you it's even harder to keep them. When you think you are doing everything right to keep them well your not safe. Be happy with this new crew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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