Reviews
Fantastic
Steve, our salesman, was great. He stayed 2hours overtime to help us drive our new (used) car home that night. This was the best service we've received when purchasing a vehicle. Everyone involved did a wonderful job! Fantastic customer service. Will definitely go to Lithia for our next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Misrepresentation
We purchased a Sonic and a 2 part protection plan from Lithia Chevrolet -a CPO scheduled maintenance plan and a Bumper to Bumper Limited Warranty. We drove the vehicle 80 miles to have the car serviced and an acceleration problem addressed by the dealership of purchase. 3 trips and 4 days later,the car was serviced but we were told that they would not honor the warranty portion. We were within the only time constraints listed...2 years or 24000 miles. Very dissatisfied and they did not care. The plan was misrepresented both in writing and orally.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
2015 Impala Chevrolet
Was very happy with our sales person. He was kind and very informative. Sales person was Camron Watts. Very nice person. Took care of us very well.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car buying experience
I had visited several different dealerships looking for a new vehicle. That includes several trips to lithia chevrolet to look at trucks. I worked with josh every time I came into the dealership and finally ended up pulling the trigger on a 2016 silverado. I got an absolutely great deal on the truck compared to what every other dealership had them priced at. This was my first new car buying experience and josh and the staff at lithia chevrolet made sure I was taken care of. I would absolutely reccommend anyone to Lithia chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Looking for a new truck.
I came in just looking at new trucks and Matt the salesman did such a great job showing them I walked out owning a new truck. Very happy with my experience at Lithia. They have my Business for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Cameron Watts was by far the best salesman. I never felt pressured to buy and he never made me feel rushed. He took the time to show me multiple cars and research other cars that were available. He worked hard to make sure I was happy with my purchase and that I got exactly what I wanted within my price range.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible experience!!
They got my car in so quickly and arranged a shuttle to transport me home. They did a great job and Brian went above and beyond! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great
Posted prices, discounts and the salesman were the reason I bought at Lithia. Trade in was on the week side considering its condition. pretty much ready to sell.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service for our Chevy Colorado
We brought our truck in for some warranty and recall issues. They were able to resolve all issues including one that another dealership said couldn't be fixed. Awesome!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Redding
The crew is changing and the service is getting better. Still not perfect but what is now a days. It's hard to find good help well let me tell you it's even harder to keep them. When you think you are doing everything right to keep them well your not safe. Be happy with this new crew
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair