Reviews
Allways a good experience
Always seen to have time to listen to any questions of concerns. The complimentary car wash is a real treat for me. A bit of a drive from where I live but so far I feel it has been worth it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
Professional, friendly, engaging. Molly & Ryan made sure everything went smoothly and took care of me before I arrived. Brian gave coloring books to my girls.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy with service
Purchased our Audi in 2012 and this is the only place I've had it serviced. Employees are friendly, costs and service explained thoroughly. Easy drop off and pick up. We had a loaner since the 45k service was going to take 4 hours. Car is always washed when returned. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Compassionate
The staff at Kocourek Chevrolet were compassionate and professional. My wife and I were very pleased with the service. The protection they gave us on our truck gave us the peace of mind we were looking for when buying our vehicle. We inquired at many dealers but found Terry at Kocourek Chevrolet to be the fit. Absolutely no push and all professional. We were sold. Great staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Service done in the time they told us. Staff is friendly, courteous, informative and organized. Another dealership did the same work on our SUV, communication was awful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Audi service
A/C went out on my Audi. They were able to get me in quickly and once the problem was diagnosed, overnighted the parts and I was up and running the next day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always an excellent experience!
I come from quite a ways to have my new Sonata serviced. I call get an appt in a short amount of time and service is always done right and done happily! They are not satisfied until I am satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
This is second new vehicle in 3 months we purchased from Mike, Mike has done a great job with helping us and would buy again from M8ke.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
out standing
Never been treated as good and feel good when we walked out after talking with Mike. He put us at ease --- no pressure --- and he was knowledgeable about the vehicle. He was also helpful in getting the paperwork done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Should take less time than 1.5 hours, but good service. Called same day since we were in town, pleased they could get it done. I have
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair